How to Use Facebook Messenger Bots For Your Brand {Video Inside}
How to Use Facebook Messenger Bots For Your Brand
In today's video I'm going to be sharing with you three simple ways to use Facebook Messenger bots, specifically mini chat, to not only grow your audience, but also increase brand awareness, and more importantly, engagement. But before I dive into those three simple steps, I want to share with you an upcoming masterclass that I'm hosting on how to create an authentic brand that allows you to grow your community with ease and leads to more clients. You can find an upcoming time and all the information in the link below.
But before I jump into those three simple steps, I want to go ahead and invite you to an upcoming training that I am doing. I'm going to be sharing five steps on creating an authentic brand that grows your loyal community and leads to more clients. You can join here: https://brandmerry.com/authenticbrand
1. Using Messenger Bots for Live Video Notification
This has been so much fun for me in my brand and business, and I'm so excited to share it with you, because it has really not only increased live viewers, but also increased engagement, which is so important with the social media algorithm. We want people not only showing up to watch, liking and hearting your content, sharing and commenting. All of those pieces are really, really important.
So the more people that you can get on the actual live video, as opposed to watching it on replay, is going to help you stand out online. So how do you do this with mini chat? So there's so many different ways to use Messenger bots, but I absolutely love creating a really simple form in Manychat for an upcoming live video that you are hosting. Maybe for you it's a live video, a live training, a challenge, or a weekly or biweekly segment, like Mondays with Michelle, which I do biweekly on my Facebook business page.
Creating a really simple opt in form using Manychat, putting a cool little title telling them if they sign up they'll get a notification right in their Messenger box, so they don't miss a single thing. Then, when they sign up, you can schedule a broadcast to all of the amazing women and men who have signed up to get the notification, and send them a really cool notification that says "Oh my gosh, we're live." They can click the button and join you live right there and then.
It's also a really cool idea to follow up with any posts afterwards asking if they have any takeaways or questions, or reminding them about a special offer that you mentioned on the live video, which they will hopefully be live on, with that really awesome reminder.
It takes the guess work out for people wondering "When is that person going to go live? Do I have to set a reminder?" And what if they forget, because life gets in the way. We are all by our phones most of the time, so it's really cool to have just a little Facebook Messenger pop up and say "Oh yeah, I'll watch right here on my phone."
2. Using Messenger Bots for Pre-Enrollment to a Launch
So maybe you're rolling out a new course, or a new program, and this is a strategy that I absolutely loved doing for my signature course, Your Brand New Adventure. And it worked really, really well. So what I did is I created a wait list on my website, by embedding a Manychat form onto my website, so that they could go to my website, to the sales page, and click to get a messenger reminder when the cart opened.
Then about a week before the cart opens, I sent a Facebook message to them, just letting them know that they had signed up to join the wait list, and the offer was now available. It was so powerful, I had 50% women buy on the very first day, and the other 50%, yes 100% conversion on a wait list, signed up before the cart closed.
And all I needed to do, because they were an engaged audience, is send them a reminder message mid way through, just letting them know that that special pre-enrollment offer was ending, and then again on the final day, saying "Hey, now if you're interested, here's the information to learn more."
It saved me a ton of time when it came to pre-enrollment for my launch, I didn't have to send out a ton of emails. It was just three simple Manychat messages, and I was done. So it's a really cool tool to use in your arsenal.
One thing to keep in mind is that Manychat and other messenger bots do not allow sole promotion. So you want to make sure that the people who sign up for your wait list are engaged before you actually promote a free order. In order to do that you can add a couple of questions like "Are you still interested in the Brand New Adventure that you signed up for. Click yes or no." And once they respond, they will be considered an engaged audience.
3. Using Messenger bots to Announce a YouTube Video or a Blog Post that just went live
This is really important, especially when it comes to YouTube, because Google wants to see that people are responding to the video shortly after it's published. And the same goes for your blog post.
So the more eyes that you can get on that content right away, the better. So using Messenger bots to send reminders to your audience when a blog post is published, or a YouTube video is live, is really, really powerful. You can create a simple signup using something like Manychat, where they can just sign up for notifications, and then every week, or biweekly, or whenever your schedule is for your blog, or your YouTube channel, you can send a little reminder to their inbox saying "Hey, here's today's topic. I'd love for you to head over to the website, or YouTube. Hit like, write a comment, and let me know your feedback."
It's a great way to get instant feedback, and instant eyes on the content you're creating. Messenger bots are seriously exploding, and I'll share with you my personal favorite, which is Manychat. It's free to use, it's a really, really great tool to add to your online business. But it's really important because it improves engagement, and engagement is so important with the way Facebook, Instagram, Pinterest, basically every single algorithm, is functioning today.
So the more people that you can get onto your live videos, or into your programs, on to your blog posts or your YouTube video right away, the better it is going to be for you and your brand. But here's the thing, I shared with you three simple steps today on how you can incorporate Messenger bots, but if you don't have a clear voice for your brand and your business, none of that stuff, that fancy stuff, makes any sense.
Which is why I'm really going to encourage you one more time to join me for my upcoming masterclass on five simple steps to create an authentic brand that allows you to grow your community with ease, and leads to more clients. You can click the link right here https://brandmerry.com/authenticbrand to sign up at the time that works best for you.
You can watch the whole video for a more in-depth version of this and several bonus tips below!
Head over to YouTube and be sure to like and comment on the video while you are over there to help more people see this information ↠ https://youtu.be/zc19LlZCIu0
And as always please share and comment on this blog post, I love connecting with you!
Michelle Knight is a Branding and Business coach for female entrepreneurs who are struggling to gain visibility and traction to take their business to the next level. She works with her clients to dive deep into their story so they can create a brand and message that positions them as an expert and allows them to create their desired income to free up time in their schedule for what matters most. Learn more >>
