6 Tips For Finding New Clients Online

BY MICHELLE KNIGHT

Here at Brandmerry, we focus on personal branding and marketing strategies to help you create more income and impact. 

And one of the ways to create more income and impact is serving more clients. 

So I thought what better way to support you in doing that than to share six of my favorite ways that you can start implementing to sign new consistent clients in your business.

Before I dive into the six tips, I have two little disclaimers that I need to share with you. 

These tips are not going to work if you don't know who your ideal customer is. In fact, you're going to have a really hard time signing clients if you don't know who you really want to work with. 

So it's incredibly important that you do the ideal customer work so that you know how you're showing up and what you're saying to those clients. 

In addition to that, your messaging needs to be very clear. 

Ideal customer and messaging are both core parts of the personal branding process. In fact, they are just two of the elements that I teach inside of my course You! Branded. 

And if you want to get a sneak peek, you can watch the Build a Better Brand Method on-demand training all about personal branding. Sign up at betterbrandmethod.com to watch it on demand. 

So make sure you take the time to learn more about your ideal customer and messaging. 

6 WAYS TO SIGN NEW CLIENTS

METHOD #1 TO SIGN NEW CLIENTS:
Create High-Value Content

My number one way to attract new service-based clients is to create high-value educational content. 

Now, educational content can be a slew of different things depending on what you sell in your business. But if you're a service-based business owner, chances are you’ve got a lot of cool information up your sleeve that you can teach your audience. 

Now, why do I say high value? 

Because if you can really position yourself as an expert from the start, from that initial piece of content that they consume from you, whether that is on a blog or a video on YouTube or a live stream or a freaking Instagram Reel, then you're going to build that trust right from the beginning, and that is really important.

Create high-value content, put it out there, show up, invite individuals to join your community, join your email list, sign up for your service, and watch as you build momentum and brand awareness and those clients keep coming in. 

So again, I'm going to stress here, it's not just about consistent content, it's not just about posting to post on social media. It's high-value, quality content. 

What is your audience searching for? 
What questions are keeping them up at night? 
Why are they coming to you to solve their problem? 

Help them through that process and watch as your gap between the new ideal customer and signing that customer gets a lot shorter.

METHOD #2 TO SIGN NEW CLIENTS:
Host a Live Event

This is one of my favorite ways to sign new clients. With a product launch, a course, and a group program, but specifically for one-on-one service-based clients. 

Sometimes we think, “All right, I've got this one-on-one service and it's always available, someone can sign up at any time.” Well, that might actually be hurting you. 

And I'm not suggesting that you're constantly opening and closing and opening and closing the doors or changing things around, but adding in frequent live events, maybe quarterly, maybe monthly, where you get to share your expertise, give incredible value, and then ultimately pitch your service can be incredibly helpful.

So these live events could look like a video series on social media, you could host a challenge inside of a pop-up Facebook group, you could host a webinar or a workshop, some sort of training for your audience. 

Essentially you have something that everyone signs up for about a topic that is super important to your audience and then you get to pitch your products and service as a solution to that problem. 

If you have a service that's always open, you're always accepting new clients, it can sometimes cause your audience to say, “I'll sign up later, I'll do this later.” 

Having these live events can be incredibly helpful and moving your ideal customer through the buying process, getting them really excited, helping them solve a problem, and then offering up your service as the solution.

METHOD #3 TO SIGN NEW CLIENTS:
Share Your Free Gift with your Community

Now, tip number three might not work for all of you, but I think it's important to know. Because I'm hoping that we'll also get the juices flowing in your brain around growing your community. 

Tip number three is all about sharing your free gift with your network. In the beginning, you might not have a huge network to tap into. I didn't have anybody in my network that I could sell my services. 

But I have a lot of clients who do. And by realizing that they have this network, we have to get really creative with how we tell them about our new venture. 

How do we tell them about our services without feeling like we're bombarding them or overwhelming them? 

One of the best ways to do that is to create some sort of freebie or lead magnet for your audience. You need this anyways, you need this regardless because it's a great way to build your email list, which is going to help you sign consistent clients.

When you create that, a great thing to do if you have the network available to you is to share it with them. 

Reach out to them and say, "Hey, I have this new freebie. If you're interested, this is what it does." Or, "I know that you have a network of people who might be interested in this, would you mind sharing this?" 

If you have a connection with other people in your industry that maybe have a similar audience or maybe they've changed gears and now they work with a different audience, reach out to them and say, "Hey, I know that you used to do this, I know you used to be in career coaching and you're not anymore. Would you mind sharing my new freebie that I have on resume building with your existing audience?" 

Tying into those connections that you already have and those networks can be incredibly helpful. But this is my favorite way to do it from a really authentic place so it doesn't feel like you're like, "Oh, I got this new offer, here's where you click to buy."

It will get people on your email list where they will hear about your services.

METHOD #4 TO SIGN NEW CLIENTS:
Build Brand Authority

Tip number four, and one of my other favorite ways, is to build brand authority. 

Now, we talked in tip number one about high-value content, about how it's important to build your expertise and showcase your expertise from the beginning. 

Because, the reality is there are going to be people who are looking for your products and services online that may be further along in the buying process and they're looking for that moment of trust, of “this is my person.” 

So having that high-value content is incredibly helpful. 

But another thing that's going to help you sign consistent clients is going to be your brand authority. People want to know that you know what you're talking about. 

A few great ways to do this, and two of my favorites, are through pitching your personal brand and through the power of search engine optimization.

When it comes to pitching your personal brand, this is a fantastic way to get in front of a new audience. I have my degree in public relations and it is one of the trainings that we teach inside of Brandmerry Academy, my marketing membership because we understand that it's a fantastic way to get all eyes on your brand. 

When you do this, you're getting invited to come onto a platform with credibility. Now, maybe you're not going to get into Forbes the very first time you pitch but think about those smaller podcasts that your audience loves, that they listen to regularly, that they have a lot of trust and respect for the host. 

That host is inviting you in to share your expertise. Your authority level is already elevated. 

So rather than shooting a paper airplane in the dark of social media and hoping it lands on your ideal customer, you're getting in front of your ideal customer already elevating your brand authority through the power of pitching your expertise.

On the other side of that, we've got SEO. Now, this isn't an “or” situation, this is an “and” situation. Because pitching and getting featured in publications, on podcasts, on TV will also help you boost your SEO because it helps drive traffic to your website.

SEO is an incredible way to increase your brand authority because of your ranking on Google.

So I'll give you an example. If you go to Google and type in brand coach, I am going to show up at the very top, if not in the top three. If I'm a consumer and I'm looking for a brand coach and I go to Google and I see that the top person without paid ads is Brandmerry, immediately the authority is high. 

So using the power of SEO, and site-wide SEO specifically to rank for your industry can also help increase your brand authority. 

SEO, search engine optimization, is something that we teach again inside of Brandmerry Academy, which is my marketing membership. And you can learn more at brandmerryacademy.com.

METHOD #5 TO SIGN NEW CLIENTS:
Offer Assessments

Tip number five is all about offering assessments. 

Now, I wanted to make sure that in covering these six ways, that you had something that would work for you no matter where you're at in your business. So the assessment works really well if you have a small audience or you're just getting started. 

You could absolutely do it if you're further along in your business and you've got a huge email list, but just know that you're going to need a lot more time blocked off to handle all of these assessments. 

Now, assessments do require your time and energy, but in the beginning, it's incredibly worth it if you are looking to create consistent income through your service-based business.

So what an assessment essentially is, is honing in on one area of your expertise, offering free assessments by application for someone to get your knowledge dumped into their lap. So I'll give you an example of what I did in the beginning of my business. 

I offered brand messaging assessments. 

I would promote them on social media, I would promote them in my email list, I would promote them on my website and my blog, and back in the day when I used Facebook groups, I would promote them there as well. 

Essentially, in conjunction with awesome benefit-driven messaging, I would say…

I'm offering five of these this week, here's the link to sign up. When you sign up, you are going to fill out a short questionnaire, we're going to hop on the phone for 20 minutes, you're going to share a little bit about your business with me, and then I'm going to give you three ways to improve your brand messaging at the end of the 20 minutes.

So super actionable, they knew exactly what they were getting, it was focusing on one specific area. 

I found that the assessments really served me better than offering a free call or a discovery call. Because those are incredibly vague and someone might not know exactly what they're going to get on that call so they might be hesitant to sign up for it. 

Think about two to three things that you could really focus on that are key to your entire framework as a service-based entrepreneur, create really strong marketing materials to promote those assessments, and offer a limited-time opportunity to get in the door.

Don't always have these assessments open. Say you're offering two or three a week, maybe you do this every month, maybe you have it on the back end of your freebie or in your email funnel. 

No matter how you want to work it in or promote it, these can be incredibly helpful with getting your customer on the phone with you showcasing your expertise, solving a problem, and then at the end of the assessment you can say something along the lines of, “If this was helpful for you, do you want to have a conversation on how we can continue to work together?”

Then you can move into the sales conversation - and just for the record I never had someone tell me no!

METHOD #6 TO SIGN NEW CLIENTS:
Storytelling

If you don't already know, my expertise over here at Brandmerry is serving my clients through personal branding and marketing strategies, but it's all based on the art of storytelling. 

If you're not familiar with the art of storytelling, you can watch this video right here, where I share more about the importance of storytelling and some of my top tips. Ultimately, if you want to show up, you want to build connections, you want to build trust, get in the habit of sharing your story.

When I first started out and I wasn't signing any clients in my business, I was doing all the things. I was showing up, I was even at the beginning offering some assessments, but nothing was really registering with my audience. 

I had a small list of about 10 people that grew from 20 to 30 to 40 or 50, and still, I wasn't signing consistent clients. 

When I started to focus on emotional branding and the connection with my audience and showing up and sharing stories about why I do what I do, my values, my mission, those same people started buying from me. 

And they weren't new to me, I'd been showing up, I had been delivering value, but suddenly there was that connection piece. So one of the best things that you can do for your business, especially as service-based entrepreneurs, especially as someone who's building a personal brand, is getting into the habit of sharing stories.

Now, I talk about the art of storytelling all the time on my podcast, The Brandmerry Podcast. 

You can also check out the Brand Storytelling Guide on the Brandmerry Blog.

Storytelling truly is an art. And you want to make sure that when you're sharing these stories, that you're not just talking to a wall or talking to anyone, that you're speaking directly to your ideal customer, the same ideal customer that's going to buy your one-on-one package or the custom package that you are offering. 

So get in the habit of incorporating a story into everything that you create, and that includes your emails and your social media posts and your blogs and on your website and in your videos because it's going to help you sign consistent clients in your business.

All right, there you have it, six ways to sign new clients as service-based entrepreneurs.

Don't forget to catch the free on-demand training, the Build a Better Brand Method.
You can go to betterbrandmethod.com to learn more about my signature six-part method.

You're going to learn more about elevating your messaging. I've got a trick in there on doing the ideal customer research that you're not going to want to miss where I’m talking about telling your brand story. 

You can also check out youbrandedcourse.com to learn more about my paid branding course. This is truly where you get the step-by-step system for building a strong brand foundation rooted in story, understanding your ideal customer and mastering your messaging.

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MEET MICHELLE

Hey there, I'm Michelle Knight and I an online branding and marketing consultant for female entrepreneurs.

I believe in the power of storytelling and using that superpower to brand and market yourself online...oh and to set yourself free.

I'm obsessed with living a life of freedom, so much so, that my family and I now travel full-time while running my business from the road.

This blog serves as a home base for all things branding, marketing, content creation and more.

Digital Marketing Guide for Entrepreneurs

BY MICHELLE KNIGHT

This guide was designed to give you everything you need to know about digital marketing as an entrepreneur.

Inside the guide you’ll find:

• Why digital marketing is essential

• 3 ways to improve your online marketing

• 3 marketing mistakes to avoid

• 3 ways to improve content marketing

• Tips for growing your email list

• How to not rely on social media

• How to improve your email list

• Why you need a website

• Tips for improving your SEO

• Why you need Pinterest marketing

• How to increase your website conversions

Let's dive into what relationship marketing is and why it's essential 👇

WHAT IS RELATIONSHIP MARKETING?

Relationship Marketing, also referred to as H2H (Human-to-Human marketing) is focused on one thing, building a relationship between the brand and the consumer.

It is the new age of marketing if you can call it new. It’s no longer acceptable to rely on traditional marketing setups like B2C (Business-to-Consumer) or B2B (Business-to-Business) and has moved to a Human-to-Human marketing approach.

Relationship marketing builds on the idea that every transaction comes down to a human buying something from another human, when you think of marketing and specifically selling in this way it shifts the way you go about sharing your products and services to a more emotional and empathetic approach focused on connection.

Added bonus not only does this increase conversion rates, but it also increases client retention!

In relationship marketing your strategy becomes 100% about building trust.

It’s about the emotional connection your audience has to your brand, it puts an emphasis on Brand Affinity and as the brand and marketer, it puts more emphasis on storytelling.

This switch is much more effective than the “traditional” way of advertising and marketing your products and services, which can sometimes feel disconnected and inauthentic to your audience.

86 percent of consumers say that authenticity is a key factor when deciding what brands they like and support (Stackla, 2019)

WHY RELATIONSHIP MARKETING IS IMPORTANT AS AN ONLINE BRAND

As we’ve already covered a million times, relationship marketing is about relationships, so with that in mind, there is a two-fold approach.

Can you guess what it is? You probably guessed it...relationship marketing comes down to you and the consumer or potential client.

Let’s first talk about you (aka the brand). No matter if you work for a company, or more likely have an entrepreneurial business (possibly a personal brand) there is a human(s) running the show.

The idea is that the human(s) become the face, voice and connection between the audience and the products. It’s important to focus on creating content that showcases the values of the brand, connects emotionally to the consumer, and shares great stories.

It becomes more about quality over quantity, tieing every single piece of content back to the question, “How does this build a relationship and trust with my audience?”

The other side of the equation is your audience. Remember, you’re talking to a real human on the other end of your emails, social media posts and videos. This can be so easy to forget as we’re living in an age of automation.

However, you can’t automate human connection! 

Think about how you as a consumer hope to engage with a brand, actually take it a step further, how do you like to interact with a friend? My guess is if the only communication you had with them was an automated/ canned response you’d peace out! 

We often overlook the fact that our potential customers are real people, with real lives, looking for real connections.

At the end of the day, humans want to be seen, heard, and understood, and as a brand, you have the ability to do just that through your marketing efforts.

From a marketing standpoint when you can focus on building a solid relationship through your marketing efforts you’ll build trust with your audience much quicker than if you're ignoring the struggles and desires of your audience.

Relationships build trust and trust is what leads to sales.

81 percent of consumers said that they need to be able to trust the brand in order to buy from them (Edelman, 2019)

Let's talk about 3 ways to improve your overall online marketing 👇

1. Become a Better Storyteller

If you’ve read my blogs before then this tip shouldn’t come as a surprise to you, it’s literally how I’ve built the half-a-million-dollar business I have today.

Learning how to tell better stories is going to improve your marketing across the board, whether it's on your website, in your freebie funnel, live video, social media, blog, Pinterest, I can keep talking and going on and on about every single aspect, but you get the idea. 

And there are a couple of the core reasons storytelling works so well in marketing.

Your content is 22 times more likely to be remembered If you incorporate storytelling.

I know you spend time creating content, right? It is probably the most time-consuming part of running your business and it's an important part of running your business. So don't you want to make sure that when you take this time, and you put the content out into the world, that people actually remember what you said? Don’t you want to know it’s making an impact? That it’s not just consumed and forgotten in 48 hours?

Incorporating storytelling allows you to do that. 

In addition, storytelling does some cool stuff in our brains

When we read or hear a story dopamine is released in our brains. This release makes us feel an emotional connection to the story instantly. If it’s a great story it might even allow us to connect with the storyteller. This emotional connection is important because it’s why people decide to buy.

It has been proven that logistics aren’t enough on their own. When we share the price, the savings, the number of modules, etc...it isn’t going to get someone to commit. The emotional connection, what’s happening on the subconscious level, is the reason someone makes a purchase decision.

And, finally, if you’re not already convinced, one of the fundamental pieces of storytelling that I love to teach is that your story is actually not about you as the marketer, it's about your ideal customer. 

One of the ways to become a better storyteller is to remember that every single story that you share needs to be about your audience and connect to your audience in some way and invite them in. When we do this with our storytelling, we continue to neural coupling.

Neural coupling is the firing of mirror neurons that create coherence between a speaker's brain and the brain of his or her audience members. And inviting your audience into the story is actually quite easy. Look for ways to ask questions like, “Have you ever felt this way?”
“Does that sound familiar?”
“Have you had this experience?”

Just those simple one-liner questions can Invite your audience into your story.

These are just three reasons why integrating storytelling into every aspect of your marketing is so important, because it will actually allow you to build trust quicker, leading to the sale. 

2. Take Care of Your Client’s on Their Journey

Yes, I mean every single step of the way. Your client journey doesn’t just start when they purchase a product from you, it starts the second they learn about you and your brand.

The client journey isn’t talked about enough and as a result, people market the crap out of their business and they do an amazing job, but after the sale, the client is just not satisfied. It’s because they didn’t spend the same level of care on their client as they did selling.

So, I want you to think about a couple of things.

• When someone opts into your freebie, what happens? What do they get? What do they hear about?

• When someone gets an email from you or sees on social media that you have an offer and they go to your sales page, what does that process look like?

• When someone buys from you, what does that process look like?
  
  

You want to really break down each of these different processes every step of the way.

I'll give you an example of the onboarding process for my program Brandmerry Academy.

When someone is ready to join The Academy, during a launch, they go to the sales page, they choose their offer, then they go to the checkout page.

On the checkout page, I have a video of me walking them through the process. After they enter their payment information, they are immediately taken to a confirmation page that says, “You did it! You're in!” and it includes another video from me sharing the next steps.

Under the video, I tell them exactly what they need to do, which includes checking their email for their login and looking for another email from me with all the details they need. Then, while they wait for the emails, I’m directing them to the New Member Survey. 

After the survey, they check the email and have everything they need to get started. They have a link to the Facebook Group. They can log-in to the membership site. They have a walkthrough video of the membership site so they can get started. They have a New Member Roadmap.

There is no guessing as to what they need to do and as a result, my clients feel 100% supported from the second they choose to buy. 

Do you see how powerful this is? I made it a point to maintain trust the entire way through the process.

A few questions to start asking yourself to clean up your process:

• How can I make this a memorable and easy experience for people from the second they hear about my business?

• What happens when someone lands on a sales page? Do my buttons work?

• When someone wants to schedule a call, what is that process? 

• When someone buys a product what is the step-by-step process?

3. Consistently Show Up and Deliver Value

If you want to make it in marketing, people need to know who you are.

Consistently showing up for your audience, is just another way to build trust with them. And no, consistency does not mean posting every single day, that’s so old school, what consistency means is finding a rhythm that works for you and sticking to it.

Building trust and credibility with your audience so they know you’re showing up during the week. When you focus on consistency you are less likely to get lost in the mix of information.

This is one of the reasons I love email marketing and I make it a goal to send at least one email a week. Email marketing allows you to get directly to your audience without having to compete for space on social media. And when you’re showing up on the same day every week, they know to look for you!

When we’re talking about consistently showing up, no matter what platform you choose to share your content, you need to have core systems in place to make your life easier. Consistency is a really big struggle for so many entrepreneurs and that’s because they don’t have clear systems in place to create content weekly.

James Clear, the author of Atomic Habits, states, “You do not rise to the level of your goals, you fall to the level of your systems.”

This line spoke to my soul because it's not just about hitting your goals, it's about having the systems in place so that you can get back on the horse when you inevitably fall off. It’s going to happen so having these systems allow you to pick back up and get right back into it.

If you don't have these workflows and these systems and you don't know how to create consistent content, you don't know how to write content quickly, and you don't know how to come up with content ideas, and you don't have these systems that you can essentially rinse and repeat you will struggle.

It’s one of the reasons I created The Consistency Guide for entrepreneurs. I’m finally solving the problem so many entrepreneurs have by addressing the mindset and systems of it all. You can learn more about The Consistency Guide here.

3 marketing mistakes to avoid 👇

Marketing Mistake #1: Relying on Social Media

The very first marketing mistake is that you are most likely relying only on social media to grow and market your business. As the online mentoring and course industry expands more and more coaches are utilizing social media platforms and unfortunately the message is getting out there that all we need to do is show up on social media to grow a profitable business.

I don’t know about you, but I quickly noticed it’s not quite that easy, right?

While, this strategy might have worked wonders for them and it probably still does cause they have like 100,000 followers or 25,000 followers, for those of you that are just starting out and in the trenches of that first and second year maybe you've realized that you've hit a ceiling and that you can't create more content.

Showing up on social media daily to engage and create content takes a lot of time. When you go about using this strategy only, you’ll start to create less and less content because it starts to get harder to keep it consistent. Then over time you notice you’re going weeks without anything.

I got to a point in my business where I had reached six figures, and although I felt accomplished I also didn’t know how I was going to keep growing. I realized I couldn’t make more than this a year, if I was going to keep getting clients and then still show up on social media every single day. 

The reality is by relying on this strategy I was limiting myself and you’re most likely doing the same. It’s not scalable to rely on social media to grow your community and profits.

The other piece is that you don’t own social media. If you're relying on Instagram to promote your business and Instagram doesn't work, how do you promote your business?

If you're relying on Facebook or even your Facebook group to show up and promote your business and for some reason that's not working in the middle of a launch or a sale, what happens? 

That’s why it’s so important to have these other avenues in place to consistently build your audience. 

**If you’re curious about my favorite strategy which is SEO (Search Engine Optimization) be sure to check out this post here.

You should not be relying on social media to constantly attract new leads and grow your business. Social media is where we go to be social, to build relationships, to nurture the community that's already there.

Marketing Mistake #2: Not Generating Leads

This mistake makes me hurt a little inside, when I see an entrepreneur who has no efficient way to collect leads from prospects on their website, watching a live video or following them on social media.

This is all about list building. The idea is that if someone is taking the time to consume your content, you want to give them a way to join your “inner circle” i.e. your email list.

To kick it off, I highly recommend Convertkit to grow your email list because it has all the tools you need including landing pages, segmenting, forms for your website, tags, funnels and more. You can try it for free with my link here.

The beautiful thing about capturing your ideal customers information is that they are committing to your business. It’s essentially their first investment in you and your brand. Even though you're not getting an exchange of money, somebody is saying, “Okay, I trust you. I like what you're about and want to hear more from you. I want to welcome you into my inbox!” 

I don't know about you, but my inbox is a sacred space. This is a big deal!

So to generate consistent leads to your business you want to have advanced marketing strategies in place like, SEO, podcasting, YouTube, blogging and Pinterest  where you’re putting out a piece of content and every single day people are finding it and saying yes to joining your list.

Now, here is the kicker!

There needs to be an exchange that happens where you give them a free gift in exchange for their email address. This is the very beginning of the lead generation process.

If you’re new to list building, here is the overview below. If you want to learn more about list building, check out this blog here.

So you start with a free gift. If you’re a service-based business this can be a PDF, video training, audio training, a quiz...there are a ton of different options here.

If you sell a product, this might be a coupon code or a discount on their first item, but it could also be something really cool like a quiz. If I were selling a skincare product, I might create a free quiz that tells people their skin type and recommends the best products. In order to get the results and tips, they would have to give their email address.

That’s the free gift, something of value in exchange for their email address. Then you show up for them regularly in their inbox, providing value and time to time asking for the sale.

3 TIPS TO IMPROVE YOUR FREEBIE (FREE OFFER)

1. Your freebie needs to be something your audience knows they need. If they are not aware of it, then it’s going to be really hard to market.

2. It needs to provide value to your audience. If after they consume the content, they walk away with something to implement, having learned something new or being inspired it’s valuable.

3. Your free gift needs to be a clear pillar of your brand. For instance, a skincare quiz sounds super cool, but I wouldn’t do that as a free gift because it doesn’t directly connect to my brand message or paid services. 
   
   

Marketing Mistake #3: You’re Blaming the Algorithm

I call this the blame game. 

My marketing isn't working because of the algorithm…
My marketing isn’t working because my industry is saturated…
My marketing isn’t working because my ideal client isn’t on [insert platform]...

That is not why your marketing isn’t working, but it's really easy to fall into this rut. It's really easy to fall into this thinking and then stay there.

I can teach you all the strategies in the world, but if you're stuck in a mindset that no one cares or no one sees it or it doesn't matter, then you won't get results.

And that's the truth. 

I’ve had those moments in my own business, especially in the beginning. If I was promoting a challenge and there were 5 people who signed up, and in my mind, it was nobody cared.

EXCEPT for 5 people! 
5 people who signed up, who had never heard of me before, who had never bought from me before, who were giving me an opportunity to show up for them.
That’s 5 potential clients.
It’s all in your mindset.

Such a big part of showing up is creating content! If you don't think people will find it, if you don't think people will find value in it, then what are the odds that you’re going to consistently show up?

Your mindset will take over and you’ll feel there is no point...no one sees it
...the algorithm is out to get me.

No, the algorithm is out to challenge you...accept that challenge and become better.

If your marketing isn’t working change your mindset, accept responsibility and find solutions.

We cannot play small games when it comes to building our online brand and our business and this belief will keep you playing small. In order to be successful, we need to think big picture and big picture responsibility, taking responsibility for things, not working and finding solutions.

3 ways to improve content creation 👇

1. Use a Content Calendar

If you are not currently using a content calendar then you’re flying by the seat of your pants and that is most likely contributing to the need to “search” for answers, rather than trusting your own writing instincts.

You can download my free Content Calendar if you haven’t already.

This will teach you a technique (not a template) I use with my clients to identify YOUR authentic Brand Containers as a way to come up with a stream of content. Then you can better plan for your content over the next month and pull from your own life experiences and needs of your clients in the process.

In addition, can you tell I’m super passionate about this, you’ll get into the habit or pre-writing your content which allow you to find your own voice.

2. Pull Ideas For Content From Your Followers

Want to know the secret to content that converts? Pay attention to what your audience is asking for. Yes, it gets to be that easy, yet so many entrepreneurs are missing this step.

Maybe it’s because they don’t have an audience yet?

Maybe it’s because their audience, although small, is made up of family and friends?

Maybe they don’t know how to ask?

Whatever the reason may be, I want you to remember you have the internet at your fingertips. Literally, anything you need to know is available to you if you take the time to look (and taking the time to brainstorm and research content ideas is huge)!

Use hashtags, groups, forums, connections, heck a simple Google Search to find what your ideal client is looking for and create content that addresses that need in a way that showcases your personality and brand voice.

3. Play up Emotional Branding in Your Content

Not sure what I mean by emotional branding? Be sure to check out this post here.

At its core, emotional branding is understanding the pains and pleasures of your audience and creating strong copy and content that:

1. Addresses the pain and/or pleasure

2. Uses strong emotionally charged language to connect to that pain and/or pleasure

3. Offers a solution

Even in the beginning when you’re testing your copy and your writing style or brainstorming content ideas, you can start incorporating emotionally charged words and phrases into your copy.

This will allow you to connect on a deeper level with your audience and start building an audience of true fans.

I believe that your true voice deserves to be heard and your brand to be seen.

I know that you have everything you need already inside of you to stand out on social media, you might need a little help in tapping into it, but don’t mask it with a generic template.

The goal is to find a system that allows your most authentic qualities to shine through.

Your language.

Your personality.

Your voice.

Your unique characteristics.

Your style.

When you use a template, that probably about 1,000+ other people are using you lose these pieces. Maybe not at first, but over time.

And as Dr. Seuss once said, and about a hundred other movies including What a Girl Wants 🙌🏻, “Why blend in when you were born to stand out?”

If you’re serious about doing the work and creating a brand that stands out on social media, produces high-value content for your audience and building a thriving community that leads to a revenue-generating business, then be sure to sign up for my free training on The Build a Better Brand Method here.

Growing your email list is important 👇

What if I told you that you could spend $1 and make $38...what would be your reaction?

Yeah me too! Well, the good news is that specific number is on average what email marketing generates. Yes, for every $1 spent you have the potential to make $38 in return. That’s a 3,800% ROI.

I don’t know about you, but sign me up.

Email marketing has been a love of mine for years now, ever since I realized that in order to make money in my business I needed people to sell too.

And, while I love showing up on social media to build trust and community there has always been something about relying on an outside platform that makes me nervous.

We’ve all had the days where Facebook or Instagram isn’t working, imagine if your entire business relied on your audience on social media...no thank you.

Over the years, I’ve used a very simple strategy to grow my online community via my email list using a lead magnet and email funnel.

Today, I’m breaking it down for you step by step and addressing some of the top mistakes I see entrepreneurs making when they are trying to grow their profitable list.

WHY EMAIL MARKETING IS IMPORTANT

When we’re asking for someone to follow us on social media we’re not asking a lot. 

Think about the number of people you currently follow, do you really have a deep interest in each and every one of them? Probably not.

That’s because it’s super easy to just hit the follow or like button.

However, email marketing requires a small level of commitment. In order to be added to someone’s list, you’ve got to provide your email address.

Well, that my friends is basically gold. You’re asking someone to trust you enough to send them periodic emails. Ultimately, this low-level commitment is the first step in becoming a paying client.

Your new subscriber is saying, “Yes, this is valuable to me. I'd love to learn more from you!” or something similar to that.

Email marketing is not only an amazing way to build an online community but to also pull in targeted leads to your paying offers.

6 MUST-HAVES TO GROW YOUR EMAIL LIST

#1 FREE GIFT OR LEAD MAGNET
#2 OPT-IN OR LANDING PAGE
#3 THANK YOU PAGE
#4 WELCOME EMAIL (DELIVER THE LEAD MAGNET)
#5 WELCOME SEQUENCE
#6 TRAFFIC

Because relying on social media isn't the best strategy 👇

The goal of marketing your business should be to build your email list/ inner circle.

There I said it. Why is this your main goal? Because when you have a community you have people to sell too - Community = Profits.

Yet, so many entrepreneurs don’t put enough attention to doing this daily. The reason for this is because of social media. Social media is an amazing business strategy, but in terms of marketing your business, it’s not the best strategy.

If you’re relying on social media to build your email list and make sales for your business and are feeling overwhelmed and inconsistent you’re not alone, but there is another way.

Here are three reasons we shouldn’t rely on social media to build our business and what to do instead.

#1 SOCIAL MEDIA IS MEANT TO BE SOCIAL

The reason the purpose of social media is important is that it was designed to be social. The purpose of these platforms is to keep people on them and engaged for long periods of time, so they’re not ideal for sending people to your website or landing page for your free gift.

While platforms like Facebook and LinkedIn make it easier than Instagram to post external links, the platforms have released statements saying that they favor content that keeps users on the platform.

So while social media might be a great way to engage with your audience on social, it won’t give you the same conversions as other strategies when it comes to building your email list.

#2 YOU DON’T OWN SOCIAL MEDIA

You know this right? Well, if you don’t realize that building your following and community on social media is risky let’s remember the times when Instagram and Facebook went down.

There have been many times in my business when I wanted to go live on Facebook and I couldn’t. Or Instagram was down for everyone making it impossible to post.

Now, while this might be an inconvenience for me it doesn’t really matter because I lead my social media followers to my email list.

Imagine if the only place you can contact your community is social media and this happens during a launch or promotion? Not good! 

And, while you don’t own your email platform either, you can download the name and email address for subscribers making it easy to move somewhere else.

#3 SOCIAL MEDIA IS NOT A SEARCH ENGINE

There’s a reason platforms like Google, Pinterest and Youtube work so well at attracting new subscribers and eyes on your brand; they are searchable.

What do I mean? We’ll if you type something into these platforms, often a question, you’ll get resources and solutions to your problem; social media was not designed in the same way.

Sure, you have hashtags and a search feature, but they aren’t optimized for search results and you’re not always getting the most accurate or prominent at the top.

If you’re running a business one of your daily goals should be to attract new people to your brand and business and that isn’t efficiently done if you’re relying on social media.

SO, WHERE DOES SOCIAL MEDIA FIT IN

Let’s talk about the 3 Tiers of Marketing - Know, Like and Trust.

Tier 1: Is the Brand Awareness stage, this is where people get to know you.

Often, this is done by creating content that you put out into the world and using tools like Pinterest, Google or Youtube so people can actually discover your content.

Tier 2: This is the Attraction stage and where you lead your new fans to your email list. You’re attracting them with a lead magnet or free gift in exchange for their email results.

Tier 3: This is where you focus on building trust with your new community members. This is where social media plays a vital role. You want to use social media to nurture your audience, educate them and share more behind the brand and your story. This is when social media makes the most sense.

However, as we’ve mentioned so many people are relying on social media at Tier 1 and are missing out on consistent leads and sales.

CONCLUSION

Social media is great, it’s one of my favorite ways to show up for my audience, but if you’re relying on social media to attract new subscribers and grow your list of potential leads it’s going to be a slow climb.

Using resources like Google, Pinterest, Youtube and more can not only speed up the process but optimize your time and energy in a much better way.

Check out this recent post I did on driving traffic to your website for some additional ideas.

So, now let's improve your email list! 👇

If you don't have a community, if you don't have an email list, if you don't have people who are going to ultimately buy from you, you have nothing.

We get right into building our businesses and our brands and we get  focused on what we’re going to offer and what’s on the website, when we need to be focusing on our community growth.

That's why one of the core foundations, I teach inside of all of my programs, is ideal client work.

Without knowing who you're speaking to and without putting the energy and attention into building and attracting those ideal customers, you're going to have a  hard time selling.

And with this emphasis on community building it’s important to share 5 Ninja Skills to improve your list building efforts.

If you want to watch the video, rather than read, scroll down!

Email List Building Tip #1
Your Lead Magnet

The first tips, and something you need with all of your email list and community growth, is the lead magnet!

This is what  starts it all. 

Remember, like 12 years ago, when you would land on a blog or a website and it would say, “Join our newsletter?” And it was like, "Okay, cool. I like your newsletter. This seems fun."

I still see this from time to time and it makes me cringe because the person on the receiving end of that is not attracting their ideal customer. They're not specific enough and saying, "Are you interested in these things? You're the right fit for our program. Please opt into my email list." 

When we just have that very general newsletter approach to it, then we often find ourselves with an email list or a community that is not full of our ideal customer. And we don't want that. 

So a lead magnet is what  sets the tone for everyone joining your email list or joining your community.

What you want to  think about is a core lead magnet for your brand as a whole. One of the core lead magnets I have for my business is my Brand Roadmap. I teach you the steps of my personal brand roadmap so you know those and you understand the three mistakes of branding. 

This free gift works into all of my programs and all of my offers. 

So when you're thinking about growing your community, please focus on growing the right community.

I'd rather you have an email list of 100 people that were 100 ideal customers than an email list of 2,000 people that may or may not actually be interested in what you offer.

Your lead magnet is what  allows you to create a clean and targeted email list and community. This is the ninja skill that everyone misses, I think. 

There's not enough strategic thought process that goes into a lead magnet and what I'm  going to encourage you to do is think about your offer and reverse engineer. 

Think about what you want them to actually do, purchase from you.

Then think about what lead magnet you can use to bring in the right person for that offer.

You'll find that you are bringing in the right people and you're repelling the wrong ones. And that's exactly what we want to do with all of our branding, with all of our messaging, with all of our marketing, with all of our freebies.

Email List Building Tip #2
Make Your Lead Magnet Evergreen

The second thing I want you to keep in mind when it comes to list building ninja skills is that you want this to be evergreen. 

Evergreen content basically means that someone can grab it at any time. There's no time limit on it. It's not a live workshop or challenge happening on a specific date.

While these types of list builders are great and they're great to coincide with a big launch or a promotion or just a big push to build your email list, you always want to have an evergreen lead magnet in the background.

I’ve already shared with you that my evergreen lead magnet is my personal brand roadmap where you give me your name and your email address, and I give you the personal brand roadmap.

I've created a lot of lead magnets in my business long before I actually knew how to strategically create a lead magnet. 

I would create them all the time - so I'm telling you this because I understand that you want to create a new lead magnet every week or you want to create a new one every month. 

The best thing you can do is create a core lead magnet that someone can opt in at any time that's leading them to your core offer. 

Then create these other fun periodic, live lead magnets to boost your list. It can be easy to get 200 people to sign up for a challenge in two weeks because it's exciting and timely. But what happens when that challenge is over?

Make it evergreen!!

Email List Building Tip #3
Passive and Active Promotion

Make sure that once you have your lead magnet created, you have your opt-in, you're promoting it both actively and passively. 

So one of the easiest things to get set up, and something that I think every entrepreneur should do as soon as they have their lead magnet, is the passive side. 

The passive side is the opt-in on your home page, sidebar of your blog, footer of your blog, social media links on your Instagram, in your TikTok, on your YouTube bio.

These different approaches are passive. You get to set it and then it's cool. You get to set it and then you kind of just get to leave it there. 

Then you have the active piece of it. Now, sometimes people will go right into active and forget passive, or what typically happens is they go passive and they forget active. 

Active is actively promoting your freebie, your lead magnet. Some of the ways to do that are obviously social media. I don't want you to put all your eggs in a social media basket, but I know that's the first thing that comes to mind and I encourage you to be creative with it if you're going the social media route. 

Think about incorporating it on your feed, but also think about creating some templates for Insta Stories and saving it as a highlight.

Think about creating a Reel that leads to your evergreen opt-in. So people can see that video at any time and then go to the landing page and grab it. 

You can do live video and share your lead magnet as an opt-in.

If you're blogging, create blogs that directly lead people to the lead magnet. 

If I'm promoting my lead magnet, which is my free training to Build a Better Brand, then I might have a blog that's all about branding yourself in 2021. And I'm teaching them things that they need to do and telling them to grab the freebie as an extension of that.

So make sure that you have this combination of the passive pieces that are always there, always in play, and then the active pieces.

Email List Building Tip #4
Make It Timely and Seasonal

Think about ways that you can reframe that lead magnet based on things that are happening during that time of the year.

For instance, we always have the personal brand roadmap available, but one of the things we do is create new pin graphics on Pinterest that say, “Ready to build your brand in 2021?” or “Branding in the new year”

It’s timely so more people are searching for it which will give us a boost for sign-ups.

You don't have to change the lead magnet, at all, you’re just modifying how you promote it and making it exciting, timely, and seasonal. 

It’s all about reframing your messaging around your core lead magnet, rather than creating a new one every season to keep it interesting for your audience. 

Adjusting the messaging or graphics can make a big difference, especially if you’re running advertisements that work so well when they are based on what’s happening in the world.

For example, during Summer 2020 I repositioned my ad copy for the Personal Brand Roadmap to meet the messaging and needs we were seeing online.

I created ad copy that read, "Hey, I know this is on top of your mind. I know you're wanting to scale your business and grow your business quickly because of everything that's going on. Here's a brand roadmap for you." 

It worked really well because it reframed the messaging and we saw an increase in sign-ups and a lower cost per ad.

When you make it timely, it feels like fresh content and they absolutely love it.

Email List Building Tip #5
Consistent Traffic to Your Website

In my program Brandmerry Academy, we focus on consistent traffic and consistently creating traffic to your website and to your lead magnet, so that you can consistently grow your email list, and you always have people coming in the top of the funnel, funneling down into a paid offer or a service.

Traditionally what we are always taught, when we're starting our business, is social media. Just show up on social media every day or post in Facebook groups every single day, to grow your community.

That doesn't work for me. I don't know if it works for you, but I've got a lot of different things going on in my life. I don't want to be thinking about posting in groups every day. I don't want to think about posting on social media.

What happens if you take a vacation? What happens if you step away for a week and stop promoting? Does your email list stop growing? Yes, it does. Unless you have these consistent streams to create traffic to your website, to your lead magnet. 

Two of our favorites over here at Brandmerry are Pinterest and SEO. 

So many entrepreneurs have websites that are just sitting there. I know y'all took a lot of time to build your website because I did too. If you have this website, or a landing page and a lead magnet for your freebie, you want to make sure you're consistently driving traffic to that. 

Pinterest is an amazing tool to be able to do that.

Your content lives super long on this platform. We have pins from 2017 that still get consistent traffic, and as a result, because of all the traffic, Google loves them so those same blogs get traffic from Google. 

The beautiful thing and what I love so much about Pinterest is it's so visual and so you get to play with creating all these different pin graphics. 

You don't have to write a whole new post every time. You just get to play with the graphics and the messaging and the photos, leading them to the blog that you've already written or the landing page for your lead magnet. It’s way less effort than posting daily on social media.

Then, my other favorite method is making sure your website is optimized for SEO. When people are searching for your industry and services, they turn to Google. Then they find you, land on your website and opt into your lead magnet. It’s one of my favorite ways to make sure you’re getting consistent traffic to your website!

So start thinking about ways that you can create that consistent stream of sign-ups. Things like Reels are great because they can go viral. They can show up all the time. YouTube is a fantastic option. SEO, as we've talked about with blogging. Pinterest with blogging, are some of my favorites. Obviously, Facebook and Pinterest ads are great as well, but from an organic, not having to pay anything angle,  Pinterest and SEO all the way!

You don't have to pay a dime to get started on those platforms unless you need to learn how to do it and then you can join the academy and learn how to do it there.

CONCLUSION

Let’s recap! 

It’s important to make sure that you have a strong lead magnet. This is what starts the whole entire thing. You want to make sure that your lead magnet is specific to your ideal customer, bringing in the right person to your email list and keeps in mind your end goal. What are you ultimately going to sell them or promote?

Make sure that the lead magnet that you create is evergreen, meaning that they can sign up at any time and then sprinkle in fun, timely live pieces like challenges or limited-time offers. 

Adjust your messaging and positioning for the same lead magnet to make it fresh!

And then finally, number five, make sure that you have a strategy to consistently get traffic to your website and into your lead magnet. Two of my favorites are Pinterest and SEO. 

If you’re ready to build your email list without relying on social media, check out Brandmerry Academy! You’ll learn all the ins and outs of SEO, Pinterest, video marketing, advertising and more so you can grow your list consistently without the stress of posting daily.

Learn more at brandmerryacademy.com.

Let's talk about why you need a website 👇

So you have a website, but little to no traffic. The struggle is real, and something so many entrepreneurs, including myself have experienced.

It took me monthly to build my website and an additional year before I realized that my website meant nothing if I wasn’t getting people to actually view it. Now, just a few years later, I’m getting thousands of organic website visitors every month using the strategies I’m sharing today.

So if you have a website, one you probably spent a lot of time and maybe even money on, and no one seems to see it, today’s blog on 3 Ways to Drive Traffic to Your Website is for you.

WHY YOU NEED A WEBSITE

There are a lot of online educators and course creators saying that you don’t need a website and I disagree. If you’re running an online business you NEED a website, for one main reason...people are searching for your services online and if you don’t have a website, well they won’t find you.

In addition to showing up in search results, websites serve as a valuable resource for your business.

CENTRAL LOCATION: People want to find what they need and having a central location with the information for your business and services is a great way to do that. Someone doesn’t want to search through your Instagram profile or your Facebook page to learn more about you, they want a one-stop-shop, this is where your website comes into play.

FIND WHAT THEY WANT RIGHT NOW: In addition to having your information in one central location, people also want what they want right away. So if someone is looking for a particular service or resource you want to give it to them, that’s where your website and a collection of resources come in.

A PLACE TO REFER PEOPLE: I don’t know about you, but I love having a place to send people that I know is going to support them at the highest level. This is my website. My website is a resource for anyone interested in learning more about my brand, business and services. Having the information available and in one space makes it easier for me in growing my business.

METHOD #1

HOW TO DRIVE TRAFFIC TO YOUR WEBSITE FOR FREE

One of the most effective and simple ways to drive traffic to your website for free is by using our friend Google.

Think about it, when you have a question or a problem you turn to Google. So every single day your ideal customer is doing the same, looking for your product or service and a solution to their problem that you solve.

If you’re not taking the time to set up Site-Wide SEO (not specifically talking about blogs here) you’re missing out on free traffic.

Today, we’re getting hundreds of organic traffic from Google thanks to landing on page one for multiple keywords.

The best part about Site-Wide SEO is it’s something you can set up for your business on the backend, or hire someone to do it for you, and you don’t need to touch it every single week like you do content.

Today, I blog every week which helps rank for multiple keywords, but in the beginning, I only had optimized my main page SEO and still landed on page one.

If you want to learn more about SEO (Search Engine Optimization) check out this blog.

METHOD #2

MY FAVORITE WAY TO DRIVE CONSISTENT TRAFFIC TO MY WEBSITE

I’m in love and I don’t care who knows it. If you’re not already aware of how Pinterest can improve your online marketing, you’re in for a treat!

Pinterest is how I’m consistently driving traffic to the content on my website. 

While the main purpose of my Site-Wide SEO was to rank my home page for specific keywords my audience is searching for, think Personal Branding Consultant, Branding Coach, etc...I’m using Pinterest to drive traffic to my blog.

Pinterest, like Google, is a search engine, so while many people think Pinterest is a social media platform like Facebook and Instagram they are wrong. Pinterest was designed to get people off the platform, not to stick around and socialize.

Because of this, it’s great for every online business, as it’s experienced experimental growth over the past few years.

The key to Pinterest is content, which I create in the form of my blog posts. Every blog post gets pushed out to Pinterest and using our Pinterest Strategy from inside Brandmerry Academy (http://brandmerryacademy.com) we’re consistently driving traffic to my website (even blogs from 2017 still get consistent traffic today).

So you can see why Pinterest is such a valuable tool in driving traffic to your website and the best part, it’s free (although there is an option to promote pins on Pinterest as well).

**Did I mention Pinterest also helps you rank on Google? Well, it does! When Google sees that you’re getting traffic to your content they love it and it tells them it’s valuable so they’re more likely to move it up.

METHOD #3

HOW TO DRIVE TARGETED TRAFFIC TO YOUR WEBSITE

You’ve probably already guessed I’m going to talk about blogging, but we’re going to get a little bit more specific here. It’s not enough to just blog random topics and to just post content without doing a little research.

In fact, taking just a few minutes to map out your blog content ahead of time and think strategically about what content you want your ideal customer to have their hands on will help with website traffic drastically.

So Method #3 is Do The Research. One of the best ways to improve traffic to your website is to create quality content your audience is searching for. This is why I love Ubersuggest and use it in my own business.

Ubersuggest allows you to do thorough keyword research, as well as see what people in your industry are creating content around.

Taking this time before you start writing your content will help. I suggest mapping out 90-days worth of blog topics with keyword research and repeat every 90 days.

SEO, Pinterest and blogging doesn’t have to be overwhelming, we show you how to do it step-by-step inside Brandmerry Academy.

Let's improve your SEO 👇

Why is SEO important for online business owners?

I don't know if any of you were like me where you spent all of this love and time and energy creating your website just to find out that people wouldn't actually stumble upon it. 

In my case, five people were finding my website every single month. Can you relate?

This is why SEO is so important for every type of business. We have these awesome websites, but no one is landing on them. And with 3.5 billion Google searches a day, it seems silly that so many entrepreneurs are missing out on free traffic, quality leads and sales. 

In my own story, when I began to get more strategic with my SEO (some of the strategies I’m sharing with you below) we started to see not only an increase in traffic every month, but also an increase in conversions to my higher-level programs.

New clients that were investing between $5,000 - $10,000 were coming from Google. This was happening because women were specifically looking for a branding coach or business coach (i.e. ready to invest) and finding my website on page one (often in spot one) and booking a call...some booking directly on the website!

And that trend has just continued and continued to where every single day I'm getting messages from people who say, I found you on Google. 

The reason for that is because I didn't try to go viral for my blog. I put my focus and emphasis on ranking for my industry.

Oftentimes we think about SEO as it pertains to blogging, but we forget that we can also optimize our site for our industry to bring in quality leads ready to invest.  

We want to optimize our blog posts, our title, our bullets, our headers, our images, all of those things play a role.

3 Ways to Improve Your SEO This Week

1. Research your main keywords
You need to understand what you want to rank for before you start optimizing your site. 

Conduct research on the product or service you provide so you understand the industry as a whole and what people are searching for. I like to use tools like Keywords Everywhere and Ubersuggest to do a thorough keyword search.

You can also do some industry research through Google. Look for other brands in your industry and see what keywords they are using in their site title and site description. Pair that, with Ubersuggest to see how people are actually doing and you’ll have a great keyword bank to get started.

2. Optimize the Backend of Your Website for SEO
This is what we talked about in Phase One, but now it’s time to do it! After you have your keywords chosen you want to go into the backend of your website and update your Site Title and Site Description.

This should take you no more than 30 minutes and will make a big impact.

3. Optimize Your Homepage for SEO
You’ll repeat the same thing you did in Step 2, and update your Page Title and Page Description for your home page. Also, do a double check of the headers on your page, making sure they are efficient and include your keywords.

BONUS: Go through your images on the home page and add in Alt Text. Make sure the file name for the image includes your keywords and the caption includes a thorough description as well.

Start with these 3 steps and start improving your SEO immediately.

When I started ranking on page one, I was only focused on these 3 steps and then I started integrating more and more blogging, content and backlinks.

Pinterest is every entrepreneur's dream 👇

As I've mentioned before I love experimenting with advertising in business, but Pinterest, I believe is an entrepreneur dream.

REASON #1: Pinterest is a search engine platform, meaning people go to the platform with specific goals in mind. They are searching for something specific and through keyword targeting you’re able to show up in their search. 

This is a far difference from Facebook where you’re just throwing stuff on someone’s feed and “hoping” they click!

REASON #2: Pinterest ads are much easier to set up. One of the hardest things, in my opinion is writing copy, headlines and making graphics for ads. There are so many options and testing takes a lot of trial and error. 

With Pinterest, it’s mostly visual (or course titles and descriptions help with SEO, but let’s be honest here). Your focus can be on creating graphics that catch the eye of your target audience.

**more on strategy and my top tips below**

REASON #3: Pinterest ads keep going. This might be one of my favorite benefits of Pinterest advertisement. Because of the nature of the platform, even after you turn your ad spend off your traffic keeps increasing. The reason for this is as you were promoting your pin, it was being shared and saved. On Facebook you turn your ad off and it’s done.

This longevity makes Pinterest one of the best tools for sustainability in business! One of the strategies we love to use is promoting a few pins every month to give them the boost they need and then switching them off.

Now you have the views, let's improve your website conversions 👇

Website Conversion Tip #1

GRAB THEIR ATTENTION IMMEDIATELY

The average person will make a decision if your website is right for them in 15 seconds. Yes, that is the average time someone will spend on your website, so grabbing their attention and the first impression is crucial.

I look at this like the subject line of an email you want your audience to open or the photo on Instagram that you want your audience to see so they read your post.

This same approach applies to your website. My secret sauce for this is Emotional Branding.

I’ve been teaching the idea of Emotional Branding for years and it’s one of the most powerful pieces you can have in your branding, but more importantly in any situation where you want your audience to stop what they're doing and take action, or in this case explore your website.

Let’s assume for a moment we are talking about your homepage, since this is where most people from Google will land. The easiest way to see how your website is performing is to explore it yourself. 

Head to your website, as a viewer, and write down that you see. What do the images say to you, what is the first language you see, are you excited, stressed, happy, comforted, etc when you first get there? You can also ask two or three of your friends or family to tell you what they see and feel when landing on your site as well.

When you get this information ask yourself, “Is this on-brand for me? Is this correct based on the limited time they spent on my website?”

You’ll start to notice that the more emotionally-charged your images and words are the more likely people will be to stick around. 

Pictures of people work really well in this scenario, strong language or a mission at the top and pointing out the problem your audience is facing are great ways to get started.

Website Conversion Tip #2

CLEARLY STATE THE PURPOSE OF YOUR BRAND

Speaking of the first 15 seconds and the top of your website, the second thing you want to clearly state is the purpose of your brand. This will drastically help you improve website conversions because it gives people the opportunity to say, “Yes, this person is for me or no, I’m not feeling it!”

Despite what people say you actually want the wrong people for your brand to peace out. Why would you want someone who isn’t in alignment with your brand, not your ideal client and likely never going to buy from you hanging out? You don’t.

Having this clear brand statement at the top allows you to state what you do, who you serve, what problem they are facing and how your service or product helps them solve that problem.

For instance, my website says, “As a personal branding consultant, I teach female entrepreneurs who struggle with building a revenue-generating business, how to brand and market their mission and message online to make more money and impact.”

Right away you know what I do, who I serve, what they struggle with and what I help them accomplish. This is important because as a branding consultant I don’t do the physical branding work for you. So when people land on my website I want to make that clear that I’m not a designer. If they know right away there isn’t confusion or false expectations on how I can support them.

Website Conversion Tip #3

HAVE A CLEAR CALL TO ACTION

If someone is on your website, what do you want them to do? It’s a really important question that we don’t often think about. 

Typically there are two options:

Option 1 - Buy your product or service
Option 2 - Join your email list (the inner circle)

This last option is important because if you don’t have this call to action you might miss out on a potential sale. 

Let’s say I visit your website and I love it but I’m not in the market for your services. Of course, that doesn’t mean I’ll never be in need of your services, but if I have no way to stay in contact with you or learn more about you the odds of me remembering you are slim.

This is why we should always, I repeat always, have an email opt-in. You can learn more about building an email list here.

I prefer to have one core lead magnet that someone can receive in exchange for their email address. When you have one clear call to action it’s easier for people to say yes or no. For instance, my Personal Brand Roadmap is my only call to action on my home page and since making that change we’ve seen an increase in lead magnet conversions of over 60%.

The same is important for your blog as well, always have a lead magnet available on every single one of your blog posts so if someone finds you on Pinterest they can join your inner circle.

Website Conversion Tip #4

TELL A GREAT STORY

This is my specialty and the core foundation of my business. Storytelling is so important, but so many people reserve it for social media and email marketing and completely miss the mark on their website.

Up until this point we’ve talked a lot about your homepage, but there is another important page on your website that gets the majority of your traffic and that’s your ‘About Me’ page.

Your ‘About Me’ page is typically the second most viewed page on your website and rightfully so, people want to know what you’re about, they want to know your story. This is essential because what they are ultimately saying is, “Can I trust this person?”

Your ‘About Me’ page should, in fact, be about you. I know there is a lot of misinformation about what to include on this page and people often say it should only be about your audience, but I disagree.

If I’m going to your ‘About Me’ page then I want to learn about you. If you don’t tell me about you then I’m going to lose interest. So your page should include a clear brand story, as well as more information about you, what led you to where you are today, why you do what you do and who you serve.

By following this framework you’re more likely to convert readers and visitors into community members and paying clients. I know from experience that people have signed up for my programs because of what they read on my ‘About Me’ page.

For your page to perform and increase conversions you have to know your story. This is one of the core pillars of my program You! Branded, in fact, it’s the first module.

You! Branded helps women identify the different chapters of their book, aka ‘About Me’ page. It’s about introducing people to you, sharing your journey and building authority and trust and finally bringing it home to share how you can support them.

There is a fine art in writing your story while also keeping your audience engaged and inviting them in. I’ve got an entire blog on writing your ‘About Me’ page which you can check out here.

Website Conversion Tip #5

SEND A COHESIVE MESSAGE

And finally, let’s talk about a cohesive message for your website. This is where your branding work really gets to shine, and no I don’t mean your logo. 

What I mean by your branding work is how consistent are your images, your brand emotions and your overall messaging? Break this consistency and you’ll break the trust of your website viewer.

If I land on your homepage and discover you are a Relationship Coach for women healing from a toxic relationship and I’m intrigued. So then, I hop over to your blog and your blogs are about building your email list, there is a disconnect and now I’m confused and the trust is broken.

You want to make sure that everything you’re sharing on your website follows the theme of your brand and speaks to a very specific person. One of the pieces to a strong brand is messaging and I believe in building core brand messages for your brand as a whole so you can share those messages everywhere, including your website and always be on-brand.

If your message on your homepage is different from your message on your About Me and your blog it’s going to be hard for me to understand what exactly you do and how you can help me. 

An example would be that you don’t do any core messaging work and you start building your website. You sit down and write your homepage. Then the next day you write your story. Then an individual sales page. If you piece these together they don’t flow and feel like three separate standalone pages.

The reason we want things to flow is that we don’t just want to keep people engaged for 15 seconds as we talked about in tip one, but we also want to keep them on your website for an extended period of time. 

Those visitors are more likely to convert.

If you’re looking for more support with your digital marketing strategy, we’re guiding you through the entire process inside The Brandmerry Academy. 

Brandmerry Academy is a year-long membership community that gives you monthly marketing mini-courses, group coaching and advanced strategies to increase your leads and profits without spending all your time or relying on social media.

Learn more about Brandmerry Academy at brandmerryacademy.com

P.S. Have you tuned in to The Beautiful Climb podcast? I release new episodes every other Friday on topics around productivity, motherhood, habits, goals and going after the life of your dreams! Check out past episodes and be sure to subscribe at thebeautifulclimb.com

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DISCOVER YOUR BRAND STORY IN UNDER 5 MINUTES

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MEET MICHELLE

Hey there, I'm Michelle Knight and I an online branding and marketing consultant for female entrepreneurs.

I believe in the power of storytelling and using that superpower to brand and market yourself online...oh and to set yourself free.

I'm obsessed with living a life of freedom, so much so, that my family and I now travel full-time while running my business from the road.

This blog serves as a home base for all things branding, marketing, content creation and more.

Content Creation Guide for Entrepreneurs

As an entrepreneur, you need to create content and that content needs to be pretty consistent, however, this is one of the biggest struggles for entrepreneurs and with good reason.

This guide was designed to give you everything you need to know about content creation as an entrepreneur.

Inside the guide you’ll find:

• Why content creation is essential

• 3 myths busted about consistent content creation

• 4 steps to create consistent content

• The #1 content mistake to avoid

• 7 tips to repurpose your weekly content

• And how to create content for social media

Let's dive into why content creation is essential 👇

For over five years I’ve surveyed my audience and do you know what the number one struggle is?

Actually showing up.
Not just once.
Not twice.
But, consistently.

But, dang it’s hard.

The reality is creating content can actually be overwhelming. Most people go through the typical cycle of, “Oh, I've got a great idea! Wait! Is this actually valuable? How do I know if this is valuable? Maybe I should think of another topic!"

And even when we start to figure it out, we find ourselves repeating the cycle month after month.

This is why it’s important to pinpoint and correct why we’re not consistent in the first place, so let’s jumpe into 4 of the most common reasons you might be lacking consistency in your business.

1. LACK OF COMMITMENT TO YOUR BUSINESS

Ok, I’m bringing this up with so much grace and love because I want you to know that you’re not the only one who is sitting in this in-between, but we've talked about this lack of commitment a lot with time management conversations.

For example, I always say that one of the reasons time management is a big struggle, especially when growing your business, is because your business isn’t taking top priority in your schedule.

I know it can be easy to see entrepreneurs who are “making it” and think, “Wow, they're so lucky.” But the truth is that the people who have done this and are doing it successfully have done it with intention. This success didn’t happen by accident.

This intention comes from making a commitment and in this case a commitment to your business.

Have you made this commitment? Here are three questions to help you determine if you’re downplaying your business, even if subconsciously.

#2 A LACK OF SYSTEMS = A LACK OF CONSISTENCY

One of my favorite quotes from James Clear in his book Atomic Habits is, "You do not rise to the level of your goals. You fall to the level of your systems."

I love it so much we talked about it last week, but I truly don’t think there is a more important conversation to have in regards to consistency than your systems.

If you’re already pressed for time, and only have so many hours to come up with content, ideas, and so much time to write our content and then so much time to get it out there, we have to get our systems in place. 

These systems in your business look like clear and defined workflows, thorough weekly checklists and frameworks for getting your content written and out for distribution.

One of my favorite parts of my business is taking one piece of content and repurposing the crap out of it, seriously I wrote an entire blog post on my process. The art of repurposing not only allows you to spend less time creating content but also allows you to create a weekly workflow that can be repeated week after week.

This repetition takes the guesswork out of marketing your business and gives you more time and energy on fine-tuning and improving your craft.

My weekly workflow looks like a single video turned into a blog post, 3-6 social media posts, an email and multiple pins for Pinterest. And every single week this workflow is repeated.

This type of system, and there are many to choose from, allow you to rinse and repeat, minimize the time and energy you’re spending and maximize output.

Inside The Consistency Guide, I share an 8-part framework for showing up more consistently in your business. One of these pieces is centered around your workflow. I walk you through my process of determining your core content and repurpose schedule, then you get a behind the scenes look into my business and my workflow so you can implement it in your business with ease.

Content might be Queen, but if your content isn't consistent it won't do you much good. The Consistency Guide teaches you how to release beliefs holding you back and put systems in place that allow you to succeed in business week after week after week.

#3 STOP TRYING TO BE ON ALL THE PLATFORMS

One of the most popular reasons for not showing up consistently in business is that you’re trying to be too much, create too much and show up too much! 

“What?! Michelle you teach marketing and you’re telling me I’m doing too much?”

YES! As with all things we need to be strategic and I’d rather you show up fully on a few platforms then stretch yourself thin with mediocre content on a bunch.

The truth is when we start our businesses, and even in that first year, shoot, even in your fourth year, it can be really easy to look and see where everybody's showing up and think to yourself, “Well, I should be there too. I definitely need to be there. Um, I'm not on Pinterest, I need to be on Pinterest. I'm not on Instagram, I need to be on Instagram. I need to be doing a weekly live stream as Michelle does.” Sound familiar?

We feel we have to do #allthethings because we’re comparing our Chapter 1 to someone’s Chapter 10. Look, I was not doing all of this four years ago, I focused on the areas that felt most comfortable and where I could show up fully and then I continued to grow from there.

In my business, it looked like Facebook Groups and my Facebook Page first, then I added Instagram, then I got serious about Blogging and Pinterest, adding podcasting, weekly live streams, etc... came next.

No one is expecting you to do it ALL right from the start, that’s just crazy!

If you’re trying to do all of the things, all of the time, and find yourself consistent for a week, and then nothing on again for two weeks and then off again because you’re stretching yourself too thin, you’re not going to be able to give your full focus and energy to the areas you absolutely need to see growth, think high-value content.

I recommend two to three platforms most when you’re first starting out and when choosing these platforms you need to consider what is required from that platform.

For instance, if you don’t have a lot of time then you might not want to focus on Instagram or Facebook to grow your community which requires daily posting. Using your blog and Pinterest might be a better option for you and better use of your time in the beginning. Then as you understand and implement repurposing you can take that blog and expand it on social media.

So that's why it's really, really important to create a strategy that works for you. This is why I love authentic marketing and what it’s truly all about. It's about really looking at your life, your schedule, your audience, where you want to show up, how much time you have and create a workflow and a content creation plan to match that.

So much of this comes from your system and workflow. I’ve mastered this with my Repurposing Plan and I’m giving you my strategies to build your own system that you can rinse and repeat every week. Ready to grab it? Go to brandmerry.com/repurpose.

#4 YOUR PURPOSE ISN’T DEFINED

Now, I don't mean your life purpose, although that could easily fit into your business if you know that go for it, but if when you hear the word purpose and instantly start to feel overwhelmed it’s not necessary.

What, I want to encourage you to think about is the purpose behind your business and how it’s deeper than your why.

Let me explain. When I started my business I remember my first coach asked me my “why”. I listed out a ton of reasons like being home with my son, bringing my husband home from his job, traveling more, paying off debt, shopping at Whole Foods.

It felt great! But then business got tough and I found myself no longer motivated by these very surface-level reasons for running my business. So I took the time to think about the true purpose behind my business, my mission, which is so much more than me and even my family.

It can’t be because of money.
It can’t be because of fame.

You can achieve those things working a 9 to 5, it has to be bigger, it has to focus on impact.

There will be months when you don't make as much as the month before, and you might have social media posts that do really, really well and then social media posts that don't.

You might have launches that do really, really well and then have launches that don't.

And when you're focused on the money, or the fame, or the, you know, influence or publicity, or whatever you want to call it likes followers, then you're going to struggle because you're going to question if you should be doing this! 

When you think about your audience and impact, the reason you’re showing up you’ll keep going, you’ll keep creating and you’ll continue to be consistent.

If you haven’t already ask yourself, 
What is the mission behind our business?
What is the purpose of you showing up every single day, even when no one is there?

Having this information at your fingertips, being deeply rooted in your purpose, allows you to pull yourself back up. As an entrepreneur, no one is going to do that for you!

Inside The Consistency Guide, there is an entire section on defining your purpose. I ask the questions needed to determine your purpose and feel deeply rooted and connected to it.

I've used my Consistency Framework to create consistent high-performing content for four years.

This has included weekly emails, weekly blog posts, at least two videos a month (now it's weekly), multiple social media posts on both Facebook and Instagram and so much more.

I've generated half a million dollars in cash from showing up consistently in my business, delivering what my audience wants and sharing my expertise in a way that is authentic to me.

Let's talk about 3 content creation myths 👇

Consistency is one of my love languages and is one of the fundamentals of a successful business no matter how you create content or where you post that content when promoting your business. 

And it’s not just about social media and promotion, but also consistency in your habits. 

So let’s bust three myths around consistency to really give you the power back in planning out your day, in planning out your content and feeling good about how you're showing up and building your community.

Myth #1: Consistency is Posting Daily

Myth number one about consistency is that you have to post daily. 

I had to start with this because I’ve got some beef with this topic. Consistently showing up online does not mean posting every single day.

I did this, we've all done this. Some of you are maybe posting twice a day. If that works for you, go for it. But if it’s a belief that you have, thinking it’s the standard and if you’re not posting daily you aren’t consistent, well that’s just not true.

We need to stop this one please because showing up and posting daily is just more emphasis on growing through social media, which is one of the things that I don't teach. 

I teach other avenues like Pinterest, SEO, Google, the things that you guys have heard me talk about all year as a way to grow your community.

And using Instagram, Facebook, LinkedIn, even maybe Twitter, as ways to just continue to show up for the existing community. 

Using these platforms allows you to step back from the hustle of posting daily.

So rather than looking at consistency as posting daily content, start to think about how many times you want to show up each week and honor that. 

And I think this is where people get really hung up and where they struggle is, maybe it's really fun and exciting and you do it for two weeks. And you're like, “Yes, yes, yes.” 

And then suddenly a week happens and you're like, “Oh my gosh, I can't post this week” or “I'm not feeling inspired.” And then you're like, “Aw, crap. My whole entire consistency plan is out the window.” 

It doesn't have to be like that.

Start thinking about more sustainable consistency, not something that you just feel like, “Oh, I have to do this. I have to post every single day.” 

That's one of the reasons that I encourage people to really look at platforms that expand their reach and that allow content to live longer, like blogging. 

You don't need to blog every single day. You can blog once a week and optimize that blog. Same thing with Pinterest, where the content ultimately lives longer. 

People ask me all the time, "Michelle, you're getting all this traffic from Pinterest." I'm getting anywhere between 13,000-20,000 views a month on my blog, about 90% are from Pinterest. People are like, "How many times a week do you blog?" 

Once a week, but I'm consistent with my once a week - and that’s what consistency is really about.

Think about what works for you and what is sustainable, because I’m going to bet that posting daily is not sustainable for most of you.

Myth #2: Consistency is Hard or Difficult

The second myth is that consistency is hard or difficult to keep up with. 

We shy away from this conversation around consistency because having to consistently create content every single day or weekly feels like it is overly complicated and hard to stay up to date with. 

Sometimes they say that you don't plan because you're afraid to fail, right? Many people don’t shoot for consistency because we just don't think that it's attainable for us. 

But I promise you that it is.

I promise when you have your systems in place, it 100% is possible for you. 

I've worked with enough entrepreneurs, with enough personality types and different backgrounds to say that this method works, and really simplifies your marketing overall.

This method is the art of repurposing.

The idea is that you have a core piece of content and you're repurposing that content through additional means. We’ve already chatted about how awesome this is, so if you’re ready to create your repurposing workflow head here.

In the beginning, it might feel a little shaky. 

It might feel a little like you're piecing it together; it always does. You're figuring out what works best for you, but I promise you, when you get into that rhythm, your entire mind will be blown and it just makes your life so much easier. 

Myth #3: Consistency is Hard or Difficult

The third myth is that it has to be new content. 

I think you can already pick up on what I'm putting down when it comes to repurposing and therefore you do not need to create new content every single day in your business. 

I mean how exhausting. 

But, when you’re only focused on building your community with Facebook or Instagram, it can feel like you need to create new stuff all the time and that’s because content on those platforms doesn’t live as long as these evergreen options.

I'm sorry, but if I'm taking all this time and energy to create this video and then it’s gone in 24 hours. No thank you!

It’s one of the reasons I created Brandmerry Academy, because I see too many entrepreneurs struggling to build their audience without spending all their time on social media.

This is why people have trouble with consistency. 

This is why people have trouble with content creation because they're like, “Well, shoot, I got to create something new tomorrow because that one's all gone.” 

But if you really change your thinking from new content daily to extending the life of your content, you're reusing the same thing over and over again. 

And I promise you, your audience does not get tired of it. 

Your audience will thank you for posting it again because they probably missed it. 

So when you're thinking of creating your content calendar for the year, even just for the month, I want you to break it down to one core topic every week. 

What would your life be like if you had one weekly piece of content that you then pushed out and repurposed and manipulated in different ways, and shifted the messaging so that it actually lasted longer?

What would happen? 

Would that completely change your life? Because it did mine.

I stopped focusing on creating new stuff every single day for Instagram and really went to this repurposing web. It’s one of the things I teach inside of both The Consistency Guide and Brandmerry Academy.

So it's less about creating a quantity of content and more about the quality of content. 

Now that doesn't mean that you post one thing and you're like, fingers crossed, hope it works. 

It's about then having these repurposing strategies in place so then you can make sure your content is being seen by your ideal customer.

Remember, people like to consume content in different ways.

They want to be able to read something, watch something, listen to something, consume it very quickly. And the more that we can really show up on multiple platforms and think about ways that you can show up for your audience and be there for them and they can consume your content in the way that's best for them. Again, building trust.

4 steps to creating consistent content 👇

1. STAY INSPIRED TO CREATE CONTENT

You have to stay inspired and motivated. The key to being excited about creating content is to always look for ways to be inspired.

Let me give you an example. 

I know that if I need to create content, my butt goes outside.

If I know that I need to create content, let’s say I want to brainstorm and map out 90 days of topics I head to Starbucks.

I know the type of environments and resources that get me inspired and motivated. What are yours?

We have to put ourselves in places that inspire us if we ever hope to be inspired.

If you're sitting In bed, on your laptop, you're probably not feeling very inspired. 

So not only do we need to put ourselves in situations where we're feeling inspired, but we also have to get excited about what it is we are doing.

So much of getting excited ties back to the purpose of your business. 

Why are you doing this? 
Why should you show up and create content?
Who is it for?

If you haven't figured out the real purpose and mission behind your business, today would be a great day to write that down.

When I tap into my purpose of empowering women to own their story and show up and share that with the world through their brand that keeps me motivated. So, even if I am tired or don’t feel 100% in it, I root myself in my purpose and excitement hits.

The core part of consistently thinking of content topics, consistently showing up and delivering that content and consistently engaging comes from being inspired and being motivated. 

2. LOOK AROUND FOR CONTENT IDEAS

When we start thinking about creating content we sit down with a notepad, in a quiet room and write our ideas.

I'm telling you, I've had the best content ideas in the shower, or walking through the grocery store, listening to podcasts, or scrolling on Instagram, which is not in a dark room with a notepad.

I’m using the everyday moments around me to think of ideas. For instance, when I hop on Instagram I won’t just do it to waste some time, but I’ll set the intention to see if anything inspires me outside of my industry.

Then I use that inspiration to create a piece of content.

This is why I’m a big fan of using Trello or Google Docs as a way to organize a content idea bank because as I’m going about my day, with the intention to look for ideas, I can pause and add my idea to my Trello board and then go back about my day.

What I’m doing is I’m creating a resource of content ideas every single day, rather than sitting down to “try and write” and feeling incredibly lost and stuck.

The biggest mistake I see entrepreneurs make is feeling like it's 100% up to them to come up with topics for their content.

Look around you.
Get inspired.
Don’t be afraid to Google topics and see what comes up.
Search on Pinterest for a topic and see what comes to your mind.
Look in a Facebook Group and search for topics to see what people ask.

Shift the way you go about getting ideas away from sitting down and brainstorming, to setting the intention to always look for ideas.

3. MAKE CONTENT CREATION A PRIORITY

Your content creation and your business in general, shouldn't just fit in where it fits in your schedule. Make it a priority and move the other things to fit around it.

You will get results if you’re carving out a dedicated chunk of time at least once a week to create your content if you’re not then you're doing yourself a disservice.

You don’t need to create every single day, many of my clients have one designated content creation/ writing day a week. And if you do it, for let’s say two weeks, and still don’t find you’re able to create the amount of content you want in that time frame then cut back on the content or master your repurposing workflow.

Do what you can in that time frame and then as your business grows, as you hire more team members, as you get faster and faster writing content and blog posts, then you can start to create more and show up on more platforms.

So many people fall off because they're trying to do way too much when it comes to content creation, they can't keep up with it. 

I am a big fan of bulk scheduling. I bulk create and write my content on Mondays.

I don't do calls on Mondays and pretty much my entire day is carved out to create my content.

I use this time to write my notes for my weekly live stream, Mondays With Michelle, schedule my social media posts and choose the graphics.

4. CHOOSE YOUR CONTENT PLATFORMS WISELY

When you’re starting your online business you’re thinking, “Ok, I’m going to create a website and hope someone comes to it and then I’ll show up on social media. I’ll create a Facebook group or I'll join some Facebook groups, and I'll show up on Instagram.”

Sound familiar? I know it was exactly what I did in the beginning.

This is why so many entrepreneurs get overwhelmed because in order for your stuff to really get seen on those platforms you need to consistently post, which means daily on Facebook and Instagram.

I used to do this and found myself overwhelmed with the amount of content I needed to create, so I don’t do it anymore and that's because social media is no longer my top-tier platform.

Remember back to the beginning where we talked about Awareness, Attraction and Connection? Another way to look at this is through Cold, Warm and Hot Leads.

The majority of people in the Awareness phase are a cold lead, so you’re creating content that pulls them into your brand, if this is social media you’re going to feel like you’re constantly climbing a steep hill.

In my business, I pull in cold leads through my blog, which I optimize for Google and share on Pinterest. Another alternative is Youtube and podcasting. The reason these platforms work so well is that they are Search Engines; your audience is going to them with specific questions and looking for answers, this is not the same for social media.

In addition, your content lives longer on these platforms than say a post on social media, which might last 24 hours if you’re lucky.

If you're not already considering things like optimizing your website for SEO, and you aren't blogging, and you are not using Pinterest or you’re not using YouTube (if you like videos), really consider switching up where you are showing up, it will make a huge difference and will allow you to consistently show up with less content.

Don't make these content creation mistakes 👇

New and seasoned entrepreneurs often come to me after starting their business and showing up on social media. They start creating content out of the gate and find themselves feeling overwhelmed, like their message is all over the place, struggling to come up with content ideas or not getting enough engagement.

The truth is there is a misconception around when we should be creating content and what we need to have in place in order to be doing it in a way that brings in the right people and leads to a revenue-generating business. 

The truth is so many entrepreneurs are skipping the branding process which is why content works or why it doesn’t work. It’s really not about using cool tricks and trying to beat the algorithm.

It’s not about a specific number of characters or writing your title in a certain way.

It’s about understanding the fundamentals of your brand and building a strong foundation in which every piece of content is created.

what are the CONTENT CREATION MISTAKES AND why do they happen

Unfortunately so many educators, coaches and consultants are telling people that they’ll figure it out if they keep posting content.

Okay, there's some truth to this in that you find your voice along the way, you start to see what people resonate with and don't resonate with and that tells you what you want to expand on. 

But if you think that just posting random content with no clear plan is going to help you decide the pillars of your brand and business, that's backward.

We need to figure out the foundational pieces first so the content that we create, mimics that and is in alignment with that and again, draws in the right people. 

Too many entrepreneurs are putting content out there, without a clear brand strategy in place and finding themselves building a community that they hope to sell to. Then when they finally sell...nobody buys.

The reason is you’re attracting people who aren’t in alignment with what you’re ultimately selling.

create your brand first, then create your content

Branding at its core is what gives us the foundation so we don't ping pong all over so that we don’t struggle to come up with ideas and so we don’t struggle to connect our community to our offer.

If you’re experiencing these pieces, let me tell you it’s a branding problem.

SO WHAT IS BRANDING?

To fix it we need to first talk about what branding is. There’s this lie that’s been floating around the internet for too long that your brand is your visual representation, i.e. your logo, fonts and colors.

While the visuals play a role they are only part of the finished product. They are the result of deciding on the experience you want to create.

Branding is an experience we’re creating for our target audience and what they’re taking away from the experience we’re creating.

So branding is so much more than just the color you use in a photo, and finalizing the true brand, the experience will help you decide on those visual components much faster.

It’s something that can’t wait or be done later. All of the pieces you want to create now, your website, content, free offers, promotions, etc...rely heavily on finalizing the core pillars of a brand.

The belief that branding can wait is very harmful to online entrepreneurs.

SO HOW DO WE FIX IT?

Lucky for you, I’m a Personal Branding Consultant and Marketing Strategist so you’re in good hands.

Depending on where you’re at in your business you need to:

1. Build your brand from the ground up (New and aspiring entrepreneurs)

2. Find the holes in your branding process and fill them (Seasoned entrepreneurs)
   
   

Before I share the 4 steps needed to have a solid brand, you must understand I’m not suggesting you go into hiding for 6 months, figure this out and then start again...NO!

Please don’t do that. So many of my clients do this in as little as a week, with some guidance.

If you’re wanting to fast-track that then sign up for my free on-demand class on The Build a Better Brand Method here.

The key is to put in the work, yes, sometimes extra, on the backend, so you can start creating better content, growing your community with targeted leads, experiencing more engagement and ultimately making more sales.

As you do the work, you’ll notice a shift in your content creation strategy and results.

4 STEPS TO BETTER CONTENT and A BETTER BRAND

These four steps are 4 of the 6 steps in my Build a Better Brand Method. You can learn more about each detail and get the full picture of the branding process and how it plays a role in not only content creation but also increased revenue in my free class.

Watch The Build a Better Brand Masterclass here >>

1. NICHE

FIGURE OUT WHERE YOU FIT IN THIS ENTREPRENEUR SPACE

I don't care what you sell, you have to figure out your specific market. Niching down is one of the best things that you will do for your brand, for your business and as we're talking about for your content. 

You need to understand what specific niche you provide your audience.

For instance, if you’re in skincare you won’t grow your business if you offer every skincare product under the sun, but you could focus on skincare for adult acne. 

I’m a Branding coach, but I focus on personal branding with an emphasis on storytelling. So I'm not for the woman who isn't ready to be the face of her brand who isn't ready to share stories. That's what I'm about and I've carved out a very specific niche that addresses that issue. 

This clarity is going to help you to understand how you're going to show up and communicate with your ideal audience. It's also going to help you get discovered online because people are searching for very specific things.

If you find that your market is full (aka saturated) you’re not alone. And while so many people think this is a bad thing it’s actually working in your favor. If someone is successfully doing it, then there is a need and demand.

Not one person can serve everyone! Find the gap, what they’re not doing, that you can bring to the table. This is your specific niche.

This knowledge around your niche is going to influence how you show up, create content and communicate with the world.

2. IDEAL CUSTOMER OR CLIENT

YES, YOU NEED TO KNOW YOUR AUDIENCE

If you're just starting out, your fear of focusing on one core person is hurting you. Because when you're not clear on specifically who you want to attract, you're creating messaging, content, offers that are trying to attract a bunch of different people and then guess what happens? You're so confusing to your ideal client, that they back out and can’t handle it.

Confusing your audience will result in lost sales.

Please do yourself a favor and take some time, if you haven't already, to do ideal client research. And if you have done it in the past, but it's been a while then give yourself a refresher.

There is so much to the ideal client research, but the top three points to identify are:

1. What specific person do you want to attract, sell to and work with?

2. What do they need help with? This is what you want to begin to create content around.

3. What do they ultimately want or desire? This will help you guide them through the process and help you identify obstacles standing in their way, which can also be addressed in your content.

If you can speak to the pain points of your ideal customer, you can give them solutions, and also speak to their obstacles; I am telling you, you will be the person that they hire.

Another perk of the ideal customer work (hey, that rhymed) is understanding who they are at a core human level. YOU NEED TO KNOW THIS!

Your audience is human and the more that you can understand this and speak to their everyday struggles and desires, not just how they pertain to your product or service, the deeper the connection.

For instance, my audience also loves to hear about time management, productivity, mindset, being a mom and running a business, so I get to create content that fits in all of those pieces and keeps my audience entertained and engaged.

3. MESSAGING AND BRANDING CONSISTENCY

REMEMBER, IF YOU CONFUSE YOUR AUDIENCE THEY WILL MOVE ON.

Having a messaging structure in place will help you to avoid posting one thing on a Monday, something different on Tuesday and completely left field on a Thursday. We want to avoid this off-the-wall approach (think spaghetti at a wall) and focus on having a clear structure in place.

One of the ways to combat this is with brand containers.

BRAND CONTAINERS

Brand containers piggyback off of the idea that your audience is freaking human. They want to see and hear about more than just your one offer, your products or your photographs, they want to build a know, like and trust factor with your brand overall.

This is why we want to identify the different ways we can support our ideal customer through our content. Like I mentioned above, I might do this with time management, productivity, mindset, being a mom and running a business.

Consistently creating content in these buckets builds you up as a credible resource for your audience, makes a more personal connection and also doesn't overwhelm your audience with sell after sell after sell.

These brand containers are life savers when it comes to creating content.

4. YOUR OFFER

WHERE ARE YOU LEADING YOUR ONLINE COMMUNITY?

This is a really important question that not enough people are asking. It’s one of the reasons I consider your offer or framework one of the foundations of branding.

Again, let’s imagine you’re showing up online. You’re spending time creating content and consistently post. Then after months you decide I’m going to make an offer, but that offer doesn’t connect to the community you’ve built online...your sales won’t be great!

When we have our offer or framework in mind from the start, we can reverse engineer our content to bring in the right people and lead them to the sale in an authentic and genuine way.

Building a targeted community requires building a strong brand.

If you know exactly what you want to teach or sell, amazing! This is where you would start getting clear on what that looks like and how it supports your ideal customer.

But, let’s say you’re not 100% sure yet, that’s ok too. You can build out your framework and then use that to influence your content and eventually your offer.

Ask yourself…

“If I were to create something, what would it look like?”

“How would I want to support my idea client on their journey?”

Just having that awareness in your head will allow you to create content and build a community that will then effortlessly lead to your product.

How to harness the power of evergreen content 👇

I don't believe in just creating content to create content. 

I want to have workflows and systems that allow me to show up for you, to get in front of new ideal customers, to show up and nurture and build relationships with my existing audience, to ultimately lead members to a sale because at the end of the day I’m running a business and that last piece is kind of important.

And, after 5 years I know content creation allows me to do all of that.

Yet here’s the kicker - I want to make sure you know how to create content that doesn't involve you sitting behind a computer for hours and hours and hours every single day, trying to write up posts knowing that those posts are probably going to disappear.

Honestly, one of the most fun things that I get to do is create new content, and these 4 hacks that I've implemented have made all the difference not just in how I'm creating the content, but more specifically how long it's taking me to create it and how long the content lasts (it’s evergreen baby, more on that later).

Let’s get into the 4 tips.

CONTENT CREATION TIP #1: CONTENT RESEARCH

Let's dive into the first thing that I have for you on content creation hacks of 2021. This one is key. So I'm going to spend a little bit more time on this one than I will the others, so let’s buckle up!

This first step is all about your research. 

Now I don't know about you, but when I first started my business 5 years ago, people weren't really talking about how important it was to do research when creating content.

We were talking about ideal customer research as it applies to your branding and that is a crucial step. It was all about having conversations with people to find out how to ultimately message to them in your business. And this was great, it helps you get a solid start, but then what do you do?

No one was talking about the research that actually goes into creating content. This resulted in business owners posting things with the foundation of, “Oh, I think my audience might like this. This might work.” 

I fell into that trap for a really long time, until I started looking outside of my niche at what was really working for marketing as a whole. 

It always came back down to this idea that the data is always there. The information you need on what people are searching for is already there, you just have to take the time to do the research and look for it. 

This simple strategy opens up an entire method for creating content that is based on search engine results not just “oh, that might be nice!”

Why, is it important to think of things that people are searching for? Well, because they are searching for it! This means that you’re getting in front of cold leads (people who aren’t familiar with your brand and services every single day). This is key when you want to consistently scale your business, especially organically. 

When you're thinking about creating content, remember, we're not just creating content that is meant to serve people that already know our brand, we have to have consistent people coming in that funnel, finding you online, discovering you, getting to know you. That has to be a consistent stream in order for them to then binge read all your posts on Instagram or go binge-watch all your videos on YouTube.

This research phase requires you to do SEO or search engine optimized research.

What are people searching for as it relates to your niche on Google?
What about Pinterest?
And what about Youtube?

These are all search engine platforms, meaning someone is going there, typing in a question or topic and finding results, and these platforms can give you a freaking gold mine when it comes to finding topics for your content.

CONTENT TIP #2: DESIGN YOUR WORKFLOW

You should not be recreating the wheel every single week in your business. One of the areas that I have found that people struggle with when it comes to creating consistent content is that they don't have a workflow in place. 

So, while number one takes the mystery out of, “What do I talk about?”
This step takes the mystery out of, “How do I do it efficiently?”

You can have the best content ideas, but if you don't have systems and workflows in place, you're going to struggle with consistency showing up.

Here are some things to consider when thinking about your workflow:

• How many blog posts are you going to publish a week? 

• How many videos are you going to release weekly, bi-weekly, monthly? 

• Are you going to have a podcast? 

• What channels are you showing up on social media? 

• Are you going to be on Twitter, LinkedIn, Instagram, Facebook, Pinterest?

The goal here is to determine where you’ll be showing up and how often. Now, you don’t need to be everywhere, we just don’t believe in that strategy here at Brandmerry, but you do need a clear idea of where you’ll be sharing your content.

My suggestion and something I teach inside of Brandmerry Academy is to choose one search engine optimized platform (Blogging/ Google, Pinterest or Youtube) and one social media channel to start.

Once you have that data you want to pull that into a workflow that might look something like this.

Step One: Create a blog post
Step Two: Turn that one blog post into 12 posts on Twitter for the week
Step Three: Then use that blog post to create two posts for Instagram.
Step Four: Record that blog post as a podcast episode.

You could do this a ton of different ways, figure out the way that works best for you. 

Some of my clients love blogging and writing, so that becomes their core content. 
Some of my clients love video, like myself, and that becomes their core content. 
Some love recording audio, podcasting and that becomes their core content.

Whatever core content you want, you can then push it out and repurpose it on multiple platforms. 

I’m going to do a video and blog in a few weeks on repurposing, but remember this step is all about the workflow. What needs to happen and when. If you want to grab a little cheat that I've put together for you, you can go to brandmerry.com/repurpose, and get your hands on more details regarding that. 

It’s these systems that allow us to build sustainable businesses.

CONTENT TIP #3: KNOW YOUR NUMBERS

Number three is a piggyback off of number one with the data, but this hack is all about knowing your numbers.

Seriously, please look at your analytics. They will tell you so much about what you want to scale in your business and can give you insight into the type of content that drives the most traffic, gets the most engagement and more.

While tip one might have focused a bit more on bringing your new audience in, this step can tell you a lot about your existing warm audience. 

• What types of videos do well? 

• What types of podcast titles and episodes have a higher listener rate? 

• What kind of blog posts are getting more rank on Google, are getting more traffic from Pinterest? 

• Which of your social media posts get more saves and shares and engagement? 

• Do people prefer certain topics or imagery on your social media?

You have to make it a habit to look at your numbers. 

I suggest looking at your numbers every 30 days and making small adjustments and every 90 days planning your bigger moves for the next quarter of content.

For instance, I did a podcast episode about morning routines, which was one of the hardest things for me to do because I have a very different take on morning routines. You can listen to that podcast episode over on the Beautiful Climb Podcast, but this was the topic that we knew my audience cared about and would do well.

We had seen it through Instagram posts and through past Pinterest traffic. All kinds of data was saying, “Do this dang podcast episode, Michelle.” 

So I did it and it was our highest listenership because we knew that it was going to be. 
It was one of our most viewed reels that I created on Instagram. 
We then took that content and turned it into a blog post and that blog post is doing amazing on Pinterest. 

So the data is there and once you have this consistent rhythm and that workflow in place, you can start to take the guesswork out of creating content. 

Look at your analytics, know your numbers, create more of what is working.

Now you can absolutely experiment and play around with things and you should, but always remember to come back to your numbers and allow that to fuel those decisions. 

One of the areas that perform well in my business is video. As we ended 2020 we had a lot of data on what worked best and how we could make some modifications heading into 2021.

Here’s an example of how the data then fueled a change in my marketing.

While we knew video did really well in my business we were seeing that live video wasn’t necessarily working better than prerecorded.

At this point, I was going live every Monday at the same time to deliver branding and marketing tips as part of my show Mondays With Michelle.

Live video takes more time and energy on my part, so rather than not creating videos, we realized that we could pre-record bulk video content. 

So four to five videos, depending on how many weeks are in a month to be released every single Monday on Facebook as a premiere, and on IGTV, and then repackaged to release on YouTube later on.

So by looking at the data, we realized that we could make this adjustment. I could have more time in my schedule to take on more clients, which resulted in more money and it all came from looking at the data.

CONTENT TIP #4: OUTSOURCING

The last tip I want to share with you is centered around freeing up more of your time by outsourcing. Now before you're like "Michelle, I don't have the money to invest in a team," I totally understand and that’s not necessarily what I’m implying so keep reading!

When I say outsourcing, I mean tech or team. So if you have the means to hire a virtual assistant or somebody to manage your workflow in ClickUp or wherever you're setting it up, to publish your videos, to edit your videos, then absolutely do that. 

Start to outsource those content creation pieces very early on if you have the means to invest in that. 

If you don't have the money or means to do that just yet, there are tech options available that are going to yes, be an investment, but a small amount compared to how much time you're spending.

For example, you can use a tool called Veed.io, which I talked about in my recent blog on my favorite Marketing Tools here, to resize your videos for different platforms, add transcripts and even edit the title and captions. 

You can use a transcript service like Rev.com to upload your video or podcast and have a full transcript that you can then turn into your blog. 

There are a lot of tech options out there that will help you streamline this entire content creation process. And again, as you begin to build your revenue, you can then build your team, which is going to make your life so much easier!

Content creation is the heart of your business. Without strong content, you can't attract your ideal customer, you're not nurturing your existing audience, you're not showing up for them and you’ll have a hard time selling.

Let's not forget social media 👇

1. It's Really About Quality vs. Quantity

Just like me, I bet you started your business and just focused on quantity. You researched how many times a day or week you should post in order to increase engagement, but turns out this isn’t really the answer. You can post 5 times a day, but if your content isn’t of high-value then it’s not going to matter.

The other reality is that it takes less time, overall, to create quality pieces of content. If you take time to produce quality content, you’ll get more engagement and therefore you’ll create a core piece that can be reused over and over again.

In order to create better quality content, it’s important to have a plan. When you give yourself time to map out your content you’ll be more likely to actually create a high-quality piece over just “posting to post”.

2. Content Creation Comes From Knowing Your Audience 

If you’re struggling to come up with content it’s most likely because you don’t know who you are speaking to. Trust me, I’ve tested it, if you know WHO you’re talking to then you’ll always know what needs to be said. Truly understanding your audience and where they are needing support on their journey is crucial.

This is why I dedicate a big chunk of energy to teaching my clients to truly identify their ideal client and all the nitty gritty details that will support them in creating content that their audience finds engaging. 

One of my top tips is to ask yourself, “What does my audience need in this moment?” and then allow yourself to brainstorm ideas based on what you’re seeing online, what your audience is asking and simple Google search.

3. Identify Your Brand Containers

One of my favorite tools when it comes to content creation and making sure I’m keeping my audience engaged is the use of Brand Containers. Brand Containers are essentially 5-7 themes for your brand that all your content can live under. This allows you to better organize your content, as well as recycle the types of content you are creating. This is a key in keeping your audience engaged.

If you want to learn more about my Brand Containers strategy and receive my content planner, be sure to grab yours here.

4. Using Core Brand Messages to Create Consistent Content

One of my favorite strategies I teach my clients is called Core Brand Messages. The Core Brand Messages framework allows you to create messages for your brand as a whole (streamlined messaging), share your expertise and position the benefit more clearly to your audience.

In addition, by having these unified messages you can consistently come up with content ideas (social media posts) that position you as the expert.

Let’s say one of my Core Brand Messages is, “I support women in uncovering their story to create an authentic brand that allows them to stand out online.”

I could then list out 20-30 topics under this general message. This allows me to create branded content in my zone of genius, plus showcase my expertise and how I support my clients.

80% of consumers say “authenticity of content” is the most influential factor in becoming a follower of a brand. If I’ve learned anything from creating content online it’s that authenticity is key. You not only want to create content that gets in engagement, but is authentic to you and your brand message. 

Core Brand Messages are one of the methods I teach inside my Build a Better Brand Method. Watch the free masterclass to learn the step by step of building a better brand that stands out on social media, how to create quality content for your audience and build a thriving community. Sign up at brandmerry.com/brandmasterclass.

Please share your biggest takeaways from this blog post and how you’re going to implement this information in your own business!

P.S. Planning and creating your content doesn't have to be a constant struggle. There is a better way to research, plan, and create your content as an entrepreneur and it's all inside the Content Planning Blueprint!

The Content Planning Blueprint is perfect for online business owners who know the power of content creation but are tired of spending all of their time coming up with ideas, organizing their content, and wondering what will attract their dream clients.

In just a few hours, you'll have 90 days of content planned, a repeatable workflow to save you hours on creating and distributing your content every week, and content topics that will keep performing for your brand for years to come! Get your blueprint now >>

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MEET MICHELLE

Hey there, I'm Michelle Knight and I an online branding and marketing consultant for female entrepreneurs.

I believe in the power of storytelling and using that superpower to brand and market yourself online...oh and to set yourself free.

I'm obsessed with living a life of freedom, so much so, that my family and I now travel full-time while running my business from the road.

This blog serves as a home base for all things branding, marketing, content creation and more.

The Ultimate Personal Branding Guide for Coaches, Consultants and Entrepreneurs

The Ultimate Personal Branding Guide for Coaches, Consultants and Entrepreneurs

BY MICHELLE KNIGHT

Everything you need to know about personal branding as an entrepreneur.

Let's dive into why personal branding is essential 👇

THE IMPORTANCE OF BRANDING

Having a solid brand impacts the success of your marketing.

It allows you to craft messaging that pulls in your audience.

Having a solid brand allows you to know what to use for SEO to rank.

Having a solid brand tells you the type of copy and imagery to use on Facebook ads and Pinterest ads, so that they convert into sales. 

Having a solid brand tells you what type of product or service you're going to put out into the world that's in alignment with what you want to provide and what your audience needs. 

Having a solid brand is important, and it is the foundation of the things that you can achieve in your business.

Without a solid brand, your marketing will suffer.

SIGNS YOUR BRANDING ISN’T COMPLETE

Alright, now that we are all on the same page about the importance of branding as an entrepreneur, let’s dive into some of the signs that your brand might need some additional work. It’s important to pay attention to these signs and make adjustments so you can move forward with confidence in marketing your brand and business. 

👉 SIGN #1: You’re Struggling to Make a Sale

Now, maybe it's your first sale or maybe you made a sale three months ago, but regardless of timing you're having trouble signing another client, or making another sale in your course.

The thing to keep in mind is that selling doesn't happen at the moment that someone's like, "I want to buy your product," it's happening long before. 

It's happening the first time they come across your social media channel, your freebie, your Facebook ad, your website.
That's when the relationship and sale are starting and that is all reliant on branding.

That first feeling they get when they see your brand, the messaging that they're picking up on, that this is exactly what they need in their lives at this moment, how you're following up, your email campaign, the live streams you're doing, the podcasts; all of that is directly tied to branding.

The selling process has to start long before you actually send an email that says, "By the way, guys, selling this thing." Because if it doesn't, you're going to notice that you don't sell any of the “thing”. Because without that strong connection, nobody really knows what you're about, and there will most likely still be a lack of trust. If you don't email them ever or have clear, consistent content, they might not even know who the hell you are. 

These are important pieces of branding.

So if you're struggling to make a sale, or let's just even say consistent sales, even consistent money, it's possible that you have a branding problem. 

👉 SIGN #2: Your Messaging is All Over The Place

At least once a week, someone will message me and say, "Michelle, I'm looking for support. I want to work one-on-one with somebody. My biggest hurdle is that I feel like my messaging is all over the place."

If you feel like your messaging is all over the place, I can tell you with 100% certainty that that is a branding problem. 

How you show up, how you share what you do in a way that clearly communicates to your audience that it's for them and how it will benefit them is part of your brand. So if you feel like your messaging is all over the place, it could be because of two different things. 

One, it could be your social channels, and your website, and your emails all look very different. They all sound very different. There's not a clear linear message.

It could also be that anytime you're talking about your product or an offer, maybe you're in the middle of a launch, all your messaging is different. There's no clear, "This is the program. This is who it's for. And this is how it will benefit you," or, "This is the product. This is who it's for. This is how it will benefit you." 

That is a sign that your messaging is all over the place.

And maybe you've already felt it, you aren't successful with your selling, because people aren't really sure what it is that you're doing and how it's going to support them. And that's huge.

👉 SIGN #3: Your Website Isn’t Converting

Your website is the experience that you get to control, and there's no algorithm fighting against you which is so nice.

But, once again if your website isn't converting viewers into subscribers or clients, it is a branding problem. 

Because if people don't understand who you are and what you can help them with, they will peace out and they will do it very quickly.

I very rarely talk about the aesthetics as it relates to branding, but the reality is that with your website, those photos, those colors, those aesthetics, those fonts, that one-liner at the top, can make or break someone staying on your website or bouncing right off.

5 seconds is about all you have before someone says, "Is this for me? Is this not for me? Okay. Bye." 

The photos and those pieces of your branding pull them in really, really quickly, and then it's all about your language and your messaging to keep them captivated and to convert them. So if you have a website, if you're getting traffic, and it's not converting, we have a branding problem. 

These are three examples of possible holes in your branding, and the most popular one’s I see and hear from my clients and community.

How to Find Your Personal Brand 👇

What is a Personal Brand?

Your personal brand is the experience you create for your audience. It’s made up of your experiences, stories, skills, and personality.

Building your personal brand is important online, because whether you like it or not your personal brand is being written for you. The way social media works today is if you’re not in the driver's seat controlling your brand, you risk the wrong message getting out.

If you have a business, then personal branding allows you to create a deeper connection with your audience that builds trust and goes deeper than just the product or service you provide. 

So how do you find your personal brand?

I’ve got 4 simple steps and important questions to ask yourself in the process.

1. Create a Personal Brand Identity Starting With You

If you want to create a personal brand identity it’s time to get, well, personal. The idea of a personal brand is that you and your story will be at the center of your brand.

So, before we get into strategy, ideal client work or messaging (which we will cover by the way) we need to take a look at your own authenticity and personality.

What makes you who you are? This includes the way you speak and write, the things you like to surround yourself with, what you value most and yes your favorite color. All of this is going to play a big role in building your personal brand.

When you can begin the process by looking inward rather than outward, you’ll better understand how to present yourself in the online space and that is SO important.

With how fast social media is changing and how many entrepreneurs are in your niche, it’s so important that your brand, the core of your business, is not only defined but is also different.

Now, before you freak out and say to me, “But, Michelle I’m no different, nothing exciting happened to me!”

I’d say, “Give me 60 minutes…” just kidding, but seriously, it often takes me just one coaching session to pull out the parts of you that are authentic, different and will set you apart from others in your industry.

And where I start with all of my clients is their story. Every single person has a story and that right there is what’s going to set you apart and build trust with your audience.

You can learn more about Brand Story in this post and take my Brand Story Quiz here.

2. Identify Your Personal Brand Audience and Future Clients

Alright, now that we’ve identified, or started to identify the core of your brand, there’s another crucial part.

I think we can agree that communication is a two-way street and that’s exactly what you’re setting out to do online when posting on social media, creating your website and writing emails. You can create that stuff all dang day, but if no one is receiving your message it kind of means nothing.

This is why identifying your audience is so important and should be done at the beginning of your business.

Identifying your audience consists of three parts:

1. Daydreaming about who you want to work with

2. Justifying your “dreams” with market research

3. Creating a client profile

The key step here, and what so many entrepreneurs skip, is the element of Market Research. Please promise me right now that you won’t skip this step.

Using free tools on social media, via Google, Facebook Groups and personal conversations you can begin to identify the key components of your audience and use that in your branding and marketing down the line.

3. Map Out Your Brand Offer and Framework

Let’s get one thing clear...I DO NOT MEAN YOUR PRODUCT. 

So many people think that their product is part of their brand, but it’s not that’s all your business boo and without a brand, well you won’t have a successful business.

If you start with your product or service you’re going to miss the mark. You’ll have the logistics in place, but no clear pathway or transformation that you’re providing your client.

It’s important, during the branding process to take time to clearly state the transformation you provide and the overall framework for your product and services.

And, no, I don’t care if you sell soap or an online course, what are you providing your client beyond the individual product.

4. Create an Emotional Brand Experience for Your Audience

Want to stand out online? 

Do you want your brand to do more than just get some followers and look pretty?

Then, you need emotional branding my friend. Emotional Branding is my specialty and something you don’t often find online but can be the difference between a brand that makes money and one that doesn’t.

The idea of Emotional Branding is that your audience will feel a deeper connection to your brand, above someone else's and therefore know, like and trust you...which as you guessed it, leads to business.

If you want to learn more about Emotional Branding specifically, you can check out this post.

Before you decide on your fonts, finalize your colors, create a logo or get your brand photos taken you want to identify the emotional core of your brand.

From here choose the aesthetics of your brand will be a breeze.

Brand Affinity 👇

WHAT IS BRAND AFFINITY?

Brand Affinity is when a consumer believes a particular brand shares the same values as them. 

It’s deeper than a knowledge of the brand, brand awareness, and begins to build the connection between consumer and brand on a more personal and emotional level.

This connection is what allows you, as the brand, to not only stand out online but keep your audience coming back time and time again.

Remember purchase decisions come down to trust.

“If someone likes you they’ll listen to you, if they trust you they’ll do business with you!” - Zig Ziglar

Building this trust is necessary when building an online brand in 2020 and beyond because consumers are looking for brands that they can trust.

As more generations become part of movements and make changes in their personal lives they’re looking for brands that share those values and go even further to provide support for those values as well.

When you build brand affinity with your audience you increase the likelihood that they will purchase your service or product, you create a consumer base that sticks around for the long haul (hello community) and your audience is more likely to refer others to your brand.

I don’t know about you, but that sounds like a sweet deal.

5 WAYS TO INCREASE YOUR BRAND AFFINITY

I know you’re wondering, “Michelle, aside from storytelling how can I increase Brand Affinity with my community?”

Well, I’m so glad you asked!

I know storytelling can feel complex, I’ve included some resources below to support you with this, but I want you to be able to start TODAY. So, below you’ll find five simple ways to improve your Brand Affinity almost immediately.

1 | SHARE YOUR BRAND VALUES

Seems simple enough right? Well, not enough brands are identifying the values of their brand and therefore aren’t sharing them. How do you expect someone to experience Brand Affinity, shared values, if you yourself don’t know your brand values.

So, if you haven’t already identified yours now is the time to start.

I suggest thinking of the values you personally hold and how those connect to your brand.

What values do you want to share between you and your consumer, it will be a lot easier to build a business you love if you attract the right people.

For instance, some of my brand values are:

+ Authenticity
+ Transparency
+ Care and Attention to Detail
+ Reduce the overwhelm
+ The desire for our living a Freedom lifestyle

I showcase these through my marketing, every email, photo, etc is focused on attracting people who share the same values.

TAKE ACTION: Identify your core values and then share them.

The simplest thing to do is post them on your website, this can be done on your About Me page, but as we talked about earlier you’ll also want to showcase these through storytelling.

2|  SHARE THE MISSION BEHIND YOUR BRAND

I started my career in non-profit work so forgive me as a gush over the power of a Brand Mission. As business owners we forget this, not enough business owners are taking the time to identify the mission or purpose behind their brand and this is a mistake.

63% of consumers state they want to buy from purpose-driven businesses.

And although money is amazing, I love it myself, it’s not the purpose. Your purpose and mission need to be deeper than that.

For instance, the mission behind my brand is…
“To empower women to uncover and own their story and share it with the world through their personal brand.”

This mission not only drives every decision in my business, but is also one of the main connectors for my audience.

TAKE ACTION: Identify your mission.
What is the purpose behind your business?
What legacy do you want to leave begin with your work?

Then share it! I love encouraging my clients to share their mission statement on their Home Page, but you can also include it on your About Me page.

3 | SHOW BRAND AFFINITY THROUGH PHOTOS

This is my favorite thing to do as a personal brand and it’s so important. We often don’t think about the effect of Instagram on building trust or the use of seeing multiple photos on a website as a way to build Brand Affinity, but it’s actually a very powerful practice.

Here’s why it’s so powerful. When you showcase multiple photos of yourself, different outfits, different locations, different expressions your audience feels as if they are seeing at different moments in time. It’s as if you’ve met and know each other for longer than you actually have.

Photography overall is one of my favorite investments as a brand. It’s not about spending a bunch of money or posing for all your photos, but it is about elevating your brand by showing different sides of your personality and if you’re not a photographer then hiring one can be one of the best investments in your business.

TAKE ACTION: Hire a photographer if you can and make sure you clearly articulate your brand values, ideal customer and the emotional connection you want to portray. More on prepping for a Brand Photoshoot here

But, even if you can’t invest in a photographer right now, you can use a tripod or a friend to take photos of you. Make sure you’re sharing different moments in time to achieve the Brand Affinity. Then share your photos on your website and of course on social media.

Take a look at my Instagram to get a feel for this!

4 | BUILD A COMMUNITY

There are a lot of different ways to build community outside of a private Facebook Group, even though everyone is telling you that you need one. The truth is you can build community on social media and through your email lists just as effectively.

When we think of community we think of a central location for everyone to hang out, but what you’re wanting to do is just declare your brand as the community.

For example, inside of my first email when you sign up for my email list I welcome new subscribers to the Brandmerry Community. 

I’m always referring to the Brandmerry Community on my live streams, blogs and on social media. There isn’t a specific jacket we all wear, but we know. The women inside the community know I’m speaking to them and about them and that builds connection.

You could even go as far as declaring a name for your community.

This sense of unity makes someone feel as if they are part of something bigger. It’s not just about buying your product and peacing out it’s about belonging, which we as humans want.

TAKE ACTION: How can you use the tools at your fingertips to build a community? Will you give your audience a name? Determine some of the fun ways you can create a community that allows your audience to be part of something.

5 | EXCELLENT CUSTOMER EXPERIENCE

It’s no secret that as consumers we want to be cared for. We don’t want to work extra hard to get the products and services we desire and once we make the decision, i.e. commitment, we want it to be easy.

This is where your customer service comes to the next level.

We often think the customer service is the sale, and while that is important, what comes next is what builds further Brand Affinity.

For instance, when someone purchases one of my services or courses they receive instant confirmation that their purchase has been received. Then, they receive an email with all the information they need, including login, how to access the materials, the next steps and where to start.

I take the guesswork out of getting started and right away my audience feels taken care of and trust is increased.

TAKE ACTION: How can you improve your customer service? If you have any holes in your process, post-sale, fill those now!

Emotional Branding 👇

What is Emotional Branding?

Emotional Branding is the art of communicating with your audience on a deeper, more personal level. It amplifies this idea of building relationships, which is what marketing truly is. 

The end goal when marketing your business (which is just the art of amplifying your brand and attracting the right people) is relationship building.

And how do you know what types of content to create to build those relationships, if you don’t fully understand your audience?

This is why an integral piece of emotional branding and relationship marketing is knowing your audience.

By understanding your audience you can make decisions that connect deeply with their struggles, challenges and obstacles they’re facing and the goals and desires they are working towards and use that in your marketing.

And one more note on relationship marketing. 

As consumers, we are bombarded with messages every day and we know as consumers that we're going to resonate with the ones that make us feel something, that stir something inside of us, that motivate us and make us feel a sense of belonging. This is the art of great branding.

Understanding how you want your audience to feel impacts the aesthetics of your brand; your logo, your font, your colors, your copy, the language that you're using in your copy, in your content, the stories that you're choosing, the messaging that you're using when you're on a live video, your website and even your products and services.

Emotional branding impacts every single aspect of your business.

The Benefits of Emotional Branding

A study from Harvard found that 90% of purchase decisions are made subconsciously. 

This proves that the reason we buy is based not on the logistics we know about a product, but rather the interactions we’ve had that lead us to that brand and product/service. It comes down to the know, like and trust factor of a brand and how we feel the brand will solve our problem.

And as I mentioned above, when it comes to selling we always focus our energy on the sales conversation or the moment someone says, "I would like to buy your product," but that's not actually the buying process. The buying process is happening long before they decide to purchase or they put their credit card down, it's happening in those interactions with your brand.

So if the reason we invest in someone or something comes down to how that person, that product, that business, that brand ultimately makes us feel, wouldn’t you want to make sure you’re connecting on this level with your potential client?

I bet you do!

And it doesn’t stop there with the purchase. In fact, an area that many small business owners neglect is thinking about how they are continuing the art of emotional branding throughout the customer journey.

Yes, we need to start having real conversations about the customer journey and customer lifetime value.

When we start our businesses, it’s all about making money and with good reason. However, this mindset can keep us playing small as we continue to grow our business. Once we get those initial clients in the door what happens? How do we keep them engaged?

This is where emotional branding comes in because emotional branding has been proven to increase customer lifetime value and retention. When you build a deep connection with your audience from the start and continue to deliver on your mission, values and promise, you’re creating a fan for life.

And this is how you build a sustainable business!

Choose Your Brand Colors 👇

1. Brand Color Tip #1: Look at Your Daily Inspiration

The idea of personal branding is that you are the center of your brand and use your own personality traits, authentic voice and stories to create a brand that resonates with your ideal audience. If you don’t already know my stance on personal branding, be sure to check out this article here.

So with that in mind, why don’t we start with the things you already love?

When starting to create the aesthetics of your brand it can be really easy to get lost in what other people are doing, other professionals and other brands. The result is a loss of personal brand identity and blending in with others in your industry.

Rather than first looking outside yourself for inspiration, I recommend taking a look at two areas in your life: your closet and your home.

We buy things that inspire us and often that is associated with the psychology of color (more on that later), so why not use this personal color inspiration as a tool to choose your branding colors?

Start by looking at your closet and making a list of the top five colors you see most prominent.

Then repeat the process, by walking around your home.

Do you see an overlap in the specific colors, tone of color or color palette you tend to gravitate towards? This is where you should start when thinking of your branding colors.

2. Brand Color Tip #2: Identify Your Brand Emotions (Emotional Branding)

Just like with all things branding, after you’ve connected with the purpose and story behind your brand (aka you), it’s time to think of your audience.

We never want to create a brand that only takes our taste or style into consideration and we never want to create a brand solely for others that doesn’t connect deeply to ourselves.

So, after you’ve identified the colors you enjoy most, it’s important to think of how you want your audience to feel.

This is referred to as Emotional Branding and is something I teach my clients in my signature programs. You can learn more about Emotional Branding above!

When thinking of your brand colors, you need to know your ideal client very well, the reason for this is if you don’t understand their pain and pleasure points you won’t be able to use the power of psychology to choose your colors.

For instance, if I know my ideal client is feeling overwhelmed, is highly stressed and struggles with time management, I won’t choose a color that tends to elicit a feeling of anger.

On the flip side, if I know my client is driving to feel pleasure in her home and her health and loves the eco-lifestyle, then I would choose a color like green, which gives a feeling or serenity and organic.

In order to choose the right colors based on psychology, you need to know your audience and use that information to decide how you want your audience to feel when coming in contact with your brand.

So, before moving on to step three, it’s important to identify 5-7 brand emotions to relay to your audience.

If you need support with understanding market research and why it’s important, be sure to catch my free masterclass on The Build a Better Brand Method. Sign up here.

3. Brand Color Tips #3: Choosing Your Brand Colors Based on Psychology

Ok, no the REALLY fun part and the part I seriously geek out on. This is why emotional branding is so important because everything that relates to the aesthetics of your brand: colors, fonts, logo design, website layout, brand photos, etc… can be built on the fundamentals of psychology. 

I recommend choosing three brand colors as your main colors and explore complimentary colors to play around with on social media.

Must Haves for Brand Messaging 👇

WHAT IS BRAND MESSAGING

Brand messaging is how you communicate the purpose of your brand, the problem that it solves, what you do, the work that you do, and the products that you have in a magnetic way. 

It's not only about attracting the right people, it's also leading them, and converting them to the offer. It's about bundling it all up in a clear, specific and concise way.

People are always telling me, "I want a better way to communicate what it is I do to my audience so that they want to do it." 

And I'm like, "That is brand messaging." It's all about communication.

The mistake people make with their brand messaging is just focusing on what they do. They craft messages that say, "This is what I do. This is what I create. This is how many modules there are," and they don't focus on why those things are important. 

Their focus is, “Well, this is how I'll help you, and this is what I'll do with x, y and z”, and not focused on why their audience cares about those things in the first place. 

What your audience really wants to know is how what you say you're going to do will benefit them. Because when we're going into buying something, yes, we might be looking for specific things, but we want to know it's going to solve our problem and it's going to help us get to the end result that we want.

I know that might seem like a lot to include, you might be thinking, "How do I communicate all of that?" but it truly is quite simple.

WHERE TO USE BRAND MESSAGING

Brand messaging can be and should be designed for your brand as a whole. This is something that I teach inside of my programs and referred to as Core Brand Messages.

It's this idea that your brand as a whole solves a very specific problem for your ideal customer, and you need to understand why solving that problem is important to your ideal customer. 

But then, you can also create different variations of that or even more specific messages for a particular offer, for a landing page, for a webinar, for a sales page, in an email, etc...

For instance, I have core brand messages for Brandmerry as a whole. But then, my program, Brandmerry Academy, which focuses specifically on marketing and teaching people how to market their business, has very specific messages on marketing. I don't talk about the basics of starting a business because we're focused on marketing. 

I reserve those types of messages for my program Roadmap to Freedom.

Strong messaging is used everywhere and anywhere you want to sell something, and following this brand messaging framework will make your life way easier.

BRAND MESSAGING FRAMEWORK

Excellent messaging always comes back to knowing your audience. So, even though I’m going to share with you a framework for your messages, I want you to remember the language you’ll use will come from what you know about your ideal customer.

We can't craft messages that convert, sales pages that sell, email campaigns that email, we can't do any of that if we don't know how to communicate to our audience.

I think copywriting is such an art. And so many people are like, "Well, I'll just hire a copywriter. I'll just get to a place when I hire a copywriter." But you're never going to get there if you don't know how to do it now yourself. 

There are people who are incredibly skilled at writing copy, and they freaking own that. They're just masters at it. But, everyone at the bare minimum needs to just understand how to communicate to their audience. And that's really what messaging is. And as you can see, so much of your messaging working is reliant on understanding who you're talking to and then letting them tell you what they want and the language that they use and plugging that into your copy.

The framework, once you have the market research, is actually quite simple.

The brand messaging framework includes what you do, the problem you solve and why it’s important.

PART ONE: WHAT YOU PROVIDE

You need to note that it’s not just one thing, otherwise you’d have one brand message. What you do needs to be broken down into pieces. Think about your framework, modules you offer, modalities, techniques or just the flow you lead your client through. 

PART TWO: WHAT PROBLEM DOES IT SOLVE

Taking it back to the ideal client work, understanding the struggles/ pains of your ideal customer is huge. When you know what they want to avoid or what they are working towards you can use that to share how what you do will help them achieve that.

This is the second stage of messaging to say, “This is what I do so you can…”

PART THREE: ADDING THE REAL BENEFIT AND URGENCY

This is all about why your audience should care and why it’s important. This is the sweet spot of brand messaging and the difference between someone working with you and someone not working with you, someone buying your course and not buying your course, someone buying your product and not buying your product. 

If they aren’t clear on how investing in this will serve them, they won’t do it!

4 Branding Tips 👇

Branding is hard, there I said it! 

As a Branding and Business Coach for Female Entrepreneurs, I support women in branding and marketing themselves online and building the business of their dreams.

However, it took me months to find my personal brand after being stuck in a cycle of comparison and lost in connecting to my true story and personality. 

I started my business with a single struggle - how to brand myself and my services online.

I spent eight months trying to create an online brand based on other’s expectations and it resulted in zero clients. 

That was almost 4 years ago and since that time I’ve grown my community to thousands of women, celebrated over $400,000 cash in my business and figured out this whole personal branding thing, so much it’s what I now teach as the foundation of all my programs and as an online business coach.

And, if I’m being honest I think so many online coaches, especially business coaches get the whole branding thing wrong. It isn’t as simple as picking your colors and fonts and sure as heck doesn’t revolve solely around your service, product or offer.

However, it is one of the most important things you can do for your business!

You can learn more about The Build a Better Brand Method here.

Aside from the 3-part method I teach inside the free training, I wanted to share with you 4 great branding tips from someone who not branded herself online, but also teaches other women how to do the same.

Let’s get into it!

1. Tapping into Your Story

Yes, Storytelling is my signature tool to support female entrepreneurs and for good reason...storytelling is the key to branding.

The first thing you really need to do as a personal brand is to actually identify your story. You need to identify the reason behind your brand. You need to identify the mission behind your brand and tap into the different ways that your story, your personality brings that to life.

One of the things that separate a personal brand from a regular brand is the personality behind it and so you want to be able to input you into everything that you do in the online space and there's no better way to do that and set yourself apart from other people than by tapping into your story.

I highly recommend looking at your business, looking at the brand that you want to create, and then look back at your story.

There are various chapters to see which ones connect to where you are now. This is going to help you get started and actually sharing your story in the online space and start to build that trust, like and know factor with your audience.

Additional resources:

Where and When to Share Your Story. Click to read more.

How to Identify Your Brand Story. Click here to read.

2. Emotional Branding

If there is one secret weapon I learned earlier on in my biz as I was designing my business coaching programs, it's the importance and power of emotional branding.

We all know that feeling when we just click with a brand. We become obsessed with their content, products, IG stories, etc…

That's not because we need their product it's because we feel something when we're connected to them. This is emotional branding, and it's how I feel every time I think of Trader Joe's ♥️

Emotional Branding is so important no matter what you sell. Think of how you want your audience to feel when they see, hear, read or come in contact with your brand (remember it's not just aesthetics). How can you build trust with your audience by making them feel this connection?

P.S. this is also why we buy, because of an emotional connection, so you're doing yourself the service of not only attracting lifelong fans but also making sales.

Additional resources: 

How to Build an Online Community Through Emotional Branding. Click to read more.

How to Attract Your Dream Clients Through Emotional Branding. Click to read more.

3. Clear Communication and Messaging

My third tip for you is around clear communication and messaging. You literally can not have an effective and revenue-generating brand without this piece.

How you communicate who you are, what you provide and in a way that resonates with your audience can make or break your business.

So I get this question a lot. “How much do I share?” “What parts of my story do I share?” And this is the communication component.

If you have a piece of your story that you think is really amazing, but you cannot connect that to your audience, it's not the right time to share that.

So some of the key things that I love to ask myself, is this valuable to my audience? And what kind of value do they get?

This allows me to make sure everything that I'm creating with my personal brand, every way that I'm communicating it through my marketing, my email and my social media is always going to resonate with my audience. This is the key.

Make sure your messaging is clearly communicating the benefit of working with you, of your service, of your product, with your audience so they can really see themselves in the outcome of your product.

Additional Resource:

How to Create Better Brand Messaging. Click to read more.

4. Create a Sensory Brand Experience

This one might be a combination of all three but it's worth repeating. Great brands are sensory, meaning they play on all the senses we as humans experience.

This is important because in the online space we often can't touch a product before we buy but we can get the same feeling through strong imagery and copy.

Focusing on creating a sensory experience invites your audience in and makes it real, tangible and unforgettable.

This is why I love storytelling so much because it gives you an opportunity to paint a picture for your audience.

The next time you're writing copy or choosing images think of how you can describe something so your reader feels as though they are right there in the room with you - this will not only increase awareness of your brand but also lead to more sales.

Actionable Step: 

4 Steps to an Authentic and Revenue-Generating Personal Brand. Click to read here.

And don’t forget to sign up to watch my on-demand Build a Better Brand Method training! We dive deeper into my signature 6-part framework.

👉 Sign up for the training at brandmerry.com/brandmasterclass.

P.S. Have you tuned in to The Beautiful Climb podcast? I release new episodes every other Friday on topics around productivity, motherhood, habits, goals and going after the life of your dreams! Check out past episodes and be sure to subscribe at thebeautifulclimb.com

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MEET MICHELLE

Hey there, I'm Michelle Knight and I an online branding and marketing consultant for female entrepreneurs.

I believe in the power of storytelling and using that superpower to brand and market yourself online...oh and to set yourself free.

I'm obsessed with living a life of freedom, so much so, that my family and I now travel full-time while running my business from the road.

This blog serves as a home base for all things branding, marketing, content creation and more.

Brand Storytelling Guide

Everything you need to know about storytelling as an entrepreneur.

Let's dive into why storytelling is essential 👇

WHY STORYTELLING IS SO IMPORTANT AS AN ONLINE BUSINESS AND BRAND

I like to use the Ice Cream Sundae analogy when talking about your brand and storytelling.

Imagine for a second that your brand and story are the ice cream. The ice cream alone is delicious and something you can enjoy just as it is or you can enhance it to make it even better.

Now, let’s imagine the marketing, funnels, ads, social media platforms, etc are chocolate syrup, nuts and whipped cream. Mix those together and have them stand alone; it’s kind of just a mushy, nutty sweetness. Definitely not as good as it is with ice cream.

The point is your brand and story can stand alone and make you money. The marketing strategies can not. You need to have the entire package for those to even work.

You need the whole package.

WHY STORYTELLING WORKS IN ONLINE MARKETING

When you add storytelling to your messaging and content it is 22x more likely to be remembered

Not to mention it helps in the decision-making process. A report from Harvard University found that 90% of purchasing decisions are made subconsciously and based on emotional connection. Emotional connection comes from trust and storytelling.

So you’re also more likely to convert your clients into a sale by using storytelling.

AND not to mention the average time someone spends on a website is 8-15 seconds. Yet, this is where all the information about your business is. So, how do you keep them captivated for longer? Storytelling and strong personal messaging.

That’s because storytelling makes your brand:

1. Captivating - pulls in your ideal customer

2. Memorable - at the front of their mind, even as they scroll

3. Trustworthy - builds an emotional connection to you and your brand

It Starts With Your Brand Identity 👇

What is Brand Identity?

Let's talk specifically about how Brand Identity helps your brand as a whole. So, brand identity is the personality of your brand. It is that experience that you are creating. 

It is the combination of values, your mission, how you want people to feel, that emotional side. It's that entire experience and it's one of my favorite things to talk about. 

You've actually probably heard me just refer to it as branding because to me that's truly what it is. 

We have had such an evolution with what branding is and what's important when it comes to branding. From just thinking it was a logo and your colors to understanding that it really is about the human connection, values, mission, and emotional connection you’re creating.

So, I will refer to just brand identity as branding. I interchange them all the time because that's just the direction that we're heading with branding overall.

So branding is really about that experience, creating that experience and putting a personality to your brand. 

When you're creating a personal brand it makes it a lot easier because you're front and center, you're sharing yourself, you're sharing your stories. So, that personality just naturally happens which is why personal branding is so powerful.

So if you want to learn a little bit more about emotional branding and all those different things, after this video make sure you definitely check out my blog. I have tons of content over there on emotional branding and just the foundational pieces of branding. I've got some YouTube videos on it as well. 

And if you go to my Facebook I've got an entire folder of videos on that as well. 

So when you think of Brand Identity, I want you to think about the personality behind your brand and the experience you’re creating for your audience.

What is YOUR brand story?

The first thing that you've got to do is figure out what your brand story is. So this will look different for different types of businesses. There are different ways and structures to actually create your brand story based on your personal story and based on your individual business. 

But really what I want you to focus on now is stripping away the, "How do I write this on my about me page?" And, "What does this look like on my bio, on my homepage?" Strip all that away and just focus solely on the story.

In fact, when you're writing this out I want you to think about actually telling this story to someone. 
Some of you might want to even record it and transcribe it. It might feel a little bit more natural to you. 

Ultimately, what you want to do is highlight and share the journey that has happened that led you to the creation of your brand.

Your brand is not a product, your brand is not a service specifically, it's the whole thing. 

It's that umbrella, it's the work that you're putting out into the world, it's your mission, it's who you ultimately want to impact all rolled into one. And you want to share the evolution of how that came to be. 

So I want you to strip away, “How is this structured?” and “How does this flow?” and really just allow yourself to tell the story. That's where all the goodness gets to go in. And then when we format, we can pull out the unnecessary pieces and clean it up a bit. 

But I want you to just deeply understand what has led you to this moment and think of really telling that story to your audience.

For example, when I talk about my brand story, one piece of that is this underlying feeling of not living a life based on other people's expectations or going against the status quo. 

And I know that that's important to my audience, that's important to you, that's something that you also believe in. I share that through my storytelling and I share that through my brand story to get that message across. 

You're probably already picking up on it, but your brand story is where that connection can really start for many of you. Because once we get to formatting it for an about me page, or we get to putting it out there in social media, it might be one of the first things that people see and you have an opportunity to build that connection with them right out of the gate. 

Focus on taking your audience on this journey, write out your brand story and become really clear on what you ultimately want to share about your journey and what has led you to the brand that you are creating today.

how to Identify The Brand Emotions

Step two is to elevate the experience by focusing on the emotional connection.

And this is where we really take your story and spin it around to pull in your audience and build that trust. 

I call these brand emotions and I encourage you to identify five brand emotions for your brand as a whole. 

Don't get too obsessed with the number. It could be three, it could be six, it could be seven. Don't do 25 or something like that. I find five is the sweet spot.

But you really want to ask yourself, "How do I want my audience to feel?"

I mean, the reality is you've got eight seconds to make an impression. 

That's not a lot of time to read an entire message on a piece of content. It's not a lot of time to read a bunch of stuff on your homepage. 

You've got to make that first initial impression a good one and powerful, and that really comes down to that emotional connection. How do people feel when they land on your website, when they see a piece of your content?

In order to exude that, in order to allow people to feel that, you need to know what you want people to feel. 

Take the time to identify those brand emotions. 

I want to give you two examples, because I know sometimes you might be thinking, "What do I want people to feel, Michelle?"

I have a client who is in the mindset space, the spiritual mindset space specifically, and she supports women in moving through a very difficult period of their life. She does a lot of shadow work. Her clients are currently in a difficult time but they are moving towards the light. They want to understand how to get there, they want to feel supported through that process, and they want to do it in a way that feels good and not forced.

We know this about her audience and we also know from her brand story she's really good at it. So when we were thinking of her brand emotions we wanted to show the light. We wanted to show what was possible, the desire, and what her audience was wanting to move towards. 

Because her audience didn't want to neglect where they were and that was really, really important to communicate, we played with sharing that through messaging, through story, through brand colors, showing both the dark and the light. 

That's just one example but again it comes back to how do I want people to feel and ultimately what are they looking for? What are they searching for?

With my brand, I decided very early on, well actually after eight months of having a brand that was not me at all, I redid the whole thing and now it's great. But when I redid it, I got back to this core piece of storytelling and brand emotions and I asked myself, "How do I want people to feel?" 

And it kept coming up for me that I wanted people to feel safe and comfortable and that they could be their authentic selves. That there was this connection between the two of us, between my brand and between them and their story. That it almost felt like we were sitting cozied up by a fire on a fall day just having a really deep conversation and chat. 

I used that to motivate all of these different pieces that we're going to talk about in just a second.

Again, take the time to understand who you are and the journey that you've gone on to get to where you are, to have the brand, the mission, the values, the core beliefs and the impact that you want to make in your ideal customer's life. As well as understand how you want them to feel from the moment they come in contact with your brand, through all of those different pieces.

Now that brings us to, "Now how do we actually use this Michelle? How do we use this? This all sounds great, I love it, but how do we use it?" 

Let's talk about how we use that brand story and those brand emotions to enhance and communicate and have this wonderful experience also known as brand identity.

How Often Should You Share It? 👇

The truth is you should be sharing story in every piece of content you create, but when you’re just starting out you might just have you Brand Story or Founders Story and that’s ok. Here are some suggestions on where to share it!

10 WAYS TO SHARE YOUR BRAND STORY online

Now, you’re ready! You know the power of sharing your story with the world, you’ve identified your story and now it’s time to share it.

Below, I’ve included 10 DIFFERENT places to share your Brand Story as a way to build brand awareness and community. I’ve marked the ones that can be repeated ever 30 days with an *.

1. On the homepage of your blog (include a small excerpt similar to a social post)

2. On your About Me/ My Story page (want my tips on this? Click here)

3. The sidebar or footer of your blog

4. Social Media post (includes Facebook and Instagram) *

5. IGTV video 

6. Insta Stories *

7. As a highlight on your Instagram

8. Introduction in a Facebook Group *

9. Youtube video (tied in with your favorite tip within your niche)

10. Live video (Facebook) *

That’s one freaking story, imagine what you could do if you repeated this over and over again for your most important stories - the ones that share your expertise, relate to your audience and build trust.

Pretty cool stuff, right?

So, Should You Repeat Your Story? 👇

WHY REPETITION IS IMPORTANT IN MARKETING

Now, that we’ve covered how to effectively repeat stories in business, let’s dive deep into why this is so important.

Remember, the information I’m sharing here doesn’t just apply to storytelling, it applies to marketing as a whole. Think of repeating not just your stories, but your messages, offers, freebies, etc...and why it’s essential when building an online brand.

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Unfortunately, the number of contact points needed before someone becomes a customer is growing. There is just so much information online and with the algorithm changing frequently, it’s important that we’re consistently showing up for our audience if we ever want to make money online.

While there's no clear number for contact points, the standard is:

BRAND AWARENESS: 3 points of contact before someone will pay attention to your brand

SALES: 7 points of contact before someone will take action or make a purchase decision.

As you can see repetition is necessary when it comes to marketing your business, because the odds of someone seeing your content, thanks to the algorithm, and taking action after one message is very slim.

In addition to the multiple contact points needed, there is also the concept of The Frequency Illusion (or Baader-Meinhof phenomenon). It’s the illusion that we see or hear the same thing everywhere.

The best way to describe this is when you’re thinking about buying a new car and you decide on the one you want and then you see it EVERYWHERE!

This illusion is something we as marketers need to remember and use to our advantage. It’s why you see retargeting ads when you search for something on Google or visit a website.

The reason so many marketers are using this principle in business is that the more we, as consumers, start to see or hear the same message we begin to think of it as important. It heightens our awareness and moves the brand, product or service up the importance meter; essentially you’re adding importance and urgency to your offer.

You can achieve this by consistently showing up with your content so you’re top of mind, sharing your brand story so people actually know who you are and utilizing retargeting tools in advertising.

Repetition is key in not only making sure our audience sees our message and making sure it is of importance to our audience, but also because it builds brand credibility and trust.

The final thing I’ll share with you on repetition in marketing is the power of sharing your core stories and messages across all platforms. When we do this we’re creating brand affinity and brand messaging consistency and consistency builds trust.

If someone lands on your Facebook page and then heads to Instagram and maybe your website, is it the same? Does it feel like the same brand and message? If not, you’re breaking trust.

When we think of utilizing this for your Brand Story, I want you to think about posting the entire thing on your “About Me” page, then sharing a variation of that on your Homepage and Blog sidebar, Facebook, a one-liner on Instagram and so on…
...this repetition and consistency in messaging will build trust with your audience quicker.

3 WAYS TO IMPROVE YOUR REPETITION IN STORYTELLING

1. SWITCH UP THE EMPHASIS

As I mentioned in the beginning, it’s important that even when sharing the same story, think of your Brand story, that you switch up the way you tell it and the emphasis.

Focus on pulling different parts of the story based on your central theme or goal. If you need a refresher scroll up for my brand storytelling example.

This works wonders because the art of storytelling is about showcasing a moment in time. So when I share my Brand Story, I might focus on the moment when I realized I lost myself in the branding process because of comparisonitis. Then, I might share the story later and focus on the moment when I realized branding wasn’t about the font, colors and logo.

You can also switch it up based on what’s happening in your business or what’s timely in the world. For instance, when COVID first started I saw so many of my friends, family and community members worried about working from home with kids. So, I started sharing more of my stories and experiences of running my business and working from home with my son for four years.

You can modify stories, emphasizing different parts, and sharing them in different ways to build brand trust and affinity.

2. EMBRACE THE ART OF REPURPOSING YOUR CONTENT

Your audience needs to hear things multiple times, this is why I love repurposing to make sure my content every week is reaching my audience!

As we’ve mentioned it requires multiple touchpoints for your audience to take action, but who the heck has time to come up with new content every single day? Not me!

That’s why I shared an entire blog post on The Art of Repurposing, which you can check out here.

I can't tell you how many times I put something on my Instagram Stories, and I'll send an email, and I'll make an Instagram post and then, after all those other posts, I'll post on Facebook and someone will respond with,  “Oh, I didn't even know you were offering this!”

The reality is our audience are busy living their lives, so if we’re not repeating our content and repurposing it we’re doing a major disservice to our marketing.

Just like your Brand Story, the concept of repurposing is taking your content and sharing it multiple ways on multiple platforms.

You can check out my blog on Repurposing here.

3.  IDENTIFY YOUR CORE BRAND STORIES

Did you catch the plural there? The truth is there are so many types of stories we should be sharing in our business. Aside from your Brand Story or Founders Story, we also have the collection of stories that showcase your brand values, pillars or framework of your offer and your brand mission.

The more you, as a brand, can share these stories the more you’ll attract a community of people who are in alignment with your brand and brand mission and that is important.

Once you have these stories in your Story Bank, you can add additional stories and sprinkle them into your content at any time you’re posting...and yes you need a story every time you post content!

Think of it like this, you create a content calendar of posts you want to make over the next 30 days. These are timely pieces that promote your freebie, your offers, share value. Then you go through each of them and pair it with a story from your Story Bank.

Do you see how easy it is to incorporate storytelling into your business? And it’s so powerful.

What About Imperfect Stories 👇

How to Share Imperfections and ‘The Messy Middle’ in Storytelling

So now that we understand vulnerability and transparency as it applies to storytelling, let’s talk about imperfections or ‘The Messy Middle.’ 

How do you share stories and when do you share stories that feel raw?

I’ve got a couple of rules here that you will want to steal, so grab that notepad.

RULE #1: IS IT SACRED?

It’s important to make sure the stories you share feel aligned, so you need to ask yourself, “Does it feel good to share this story or a small part of this story?”

As I mentioned in the blog a few weeks ago, storytelling is not about a period in time, but a moment in time. If the period as a whole doesn’t feel good, can you strip it back and share a moment.

Example: When I was sharing about the birth of my son in the beginning I was still in the postpartum experience and it felt raw, but I knew it was an important part of my story as it related to my brand. So I chose the parts that felt good to share, including why I started my business and what it was like to build the business with a baby. As time went on and my brand evolved I would share more and more.

So ask yourself if what you’re wanting to share actually feels good and if it feels better to strip it back, then do that!

RULE #2: DON’T SHARE IT WHILE YOU’RE IN IT

Remember, you’re building a business not just talking to your friends on the internet, so the stories you choose need to be strategic.

As a business owner it’s important that no matter how vulnerable or transparent you are, you still need to be the guide for your ideal customer. If you’re going through something at that moment and are wondering how to share it, it’s going to be hard to be the guide or show the value.

You’ll notice in my business I don’t talk about life as it’s happening, in fact, I rarely post in real-time even while traveling. I wait till I’ve experienced something and then I weave it into my content by telling a story.

An example is in 2019 when we started traveling I had a hard time navigating this new schedule and lifestyle. That was hard and I was in it so I didn’t talk about the hard stuff openly on social media. As time went on and I got my grounding I could talk more about it and share the lessons I learned as a way to provide value to my audience.

So, remember if you’re in it don’t share it. Take the time to go through it and look back on the lessons you learned so it provides value to your audience.

RULE #3: IT MUST PROVIDE VALUE 

Arguably the most important part of the storytelling process is your audience. Although the stories might be yours they aren’t for you. When you’re sharing stories as part of your brand and business you want to make sure they are of value to your audience.

When you think of these stories, run them through my 2-part question test…

“What value does this story provide my audience?”

“How does this story build trust with my audience?”

If you can’t answer these questions with clarity, no matter how authentic, transparent or vulnerable they might be then it’s not the right time to share them. Put them away in your story bank and come back to them later.

Ok, Ready For Some Content Examples? 👇

5 EXAMPLES OF BRAND STORYTELLING

So many entrepreneurs never think of sharing their story outside of their Brand/ Founder Story, but that’s only a small piece of the puzzle. 

You can’t share your brand story every single day on social media and every offer you create needs a little more attention than just how your business was started.

This is where different types of stories come into play.

1. THE TESTIMONIAL STORY

The stories you share in business don’t have to be your own, they can be stories from your client and community members. This is a great way to share social proof and do more than just post a 2-3 sentence testimonial on your website.

When asking for feedback or testimonials be sure to ask multiple questions about where your audience was, where they are now and what changed for them. Along with your testimonial statement, you’ll be able to use this information to tell stories on social media and in your email marketing that helps your audience make a purchase decision.

Bonus Tip: Videos are a great way to share stories. Have your client create a short video sharing their story and share it during your next launch or promotion.

2. THE TRANSFORMATION STORY

The transformation story can fall into The Testimonial story above, because who doesn’t love a great before and after. If you’re in fitness, health, wellness, products or even service-based you can use the transformation story constantly.

Here are some examples:
Fitness - Share a before and after photo of a client or yourself
Product (Skincare) - Share a before and after photo of someone using your product
Graphic Designer - Share the before and after of your client’s graphics

The possibilities are endless.

But, I’m going to encourage you to think a level deeper and share your own micro transformations. Think of the things happening daily that your audience can relate too.

Some places to start are moments of “failure,” mindset shifts, overcoming obstacle and stories of success. Seriously, I bet if you sat down with pen and paper right now you could come up with at least 20 posts.

3. THE BEHIND-THE-SCENES STORY

These are great stories to show what you do and your process in business, as well as build trust with your audience.

Human to Human or Relationship-Building Marketing is on the rise. People want to know the brand they are investing in. One of the ways to build this trust and go beyond just a product or service you sell is to invite your audience behind the curtain.

This is one of the reasons I love showing up on Instagram Stories. It’s a simple way to share my day to day, my role as a mother, my love of gardening, our travels and my business. 

My audience gets to see multiple sides of my personality, which also builds Brand Affinity, and as a result, the trust is accelerated.

If you sell a product consider sharing the behind the scenes of how you make the product.

If you’re a coach, show your client calls and trainings.

Show how you manage your day-to-day, the things you love and how you take on the other roles in your life.

These stories are powerful and some of the easiest to start with.

4. THE VALUE STORY

Last week on the blog we talked about identifying your core stories early on. These core stories include:

+ Your Founder/ Brand Story
+ Your Mission and how it came to be
+ Your Why or Purpose Story
+ Your Value Story

It is important that as a brand and business owner that you create these micro-stories that show your values in action, affirm your values and share why you have these values.

For example, one of my values is authenticity. That's just not a word that I like to use for marketing, I truly believe it to my core. I share that value in my stories because I want to attract people who share the same value.

This is where Brand Affinity becomes so powerful because brand affinity is that shared mission, those shared values. It goes much deeper than someone saying, “Oh, you're cool. Oh, I like your product or your service. Let me check it out.” 

It's much deeper than even trust, it’s a shared value.

Share these values to bring in the people that align with your values, the things that are important to you, and let the others drift away.

5. THE DISRUPT STORY

When it comes to the Disrupt Story, I’m slightly obsessed. I believe this story is an excellent way to share your values and your beliefs and separate you from others in your industry.

You know you have an industry-standard or common thread of beliefs in your industry. You see them in every Facebook group and on websites that all start to look the same.

Think about your own business, your superpower, your teachings and pull out the pieces that go against the grain.

For instance, last year I did an entire email series called Behind The Brand. I called out beliefs inside the industry around branding. Some examples were:

+ How the industry defines success
+ The truth about templates and how they create inauthenticity and a copy and paste culture
+ Transparency and vulnerability as a business owner

I also talk about the power of a brand and why I believe that without a brand you don’t have a business, something that goes against other mentors and coaches who “skip” branding.

These types of stories have allowed me to talk about my business, but also call my audience to speak up. When I share the disrupt stories I always attract new community members, increase my engagement and sign clients.

People want transparency, authenticity and something different. This story does that!

Here’s an example of The Disrupt in action.

Oh, And Don't Make This Mistake 👇

BRAND STORYTELLING SECRET WEAPON

When you are telling stories in business they are for your ideal customer, they are for your audience...they are not for you!

You're not buying your own stuff, so the story is not for you. 

The ultimate goal is to attract your ideal customer and dream audience, build trust, build brand recognition, brand affinity and ultimately tell stories that sell. 

The beautiful thing is that you can use stories at every single level of the buying process. Whether someone isn't aware of their problem.
They're aware of their problem.
They're aware of a solution to their problem.
They're aware of products but haven’t made a decision, you can incorporate stories to move them along.

So no matter where your ideal customer is in the buying process stories are an excellent marketing strategy.

You might tell a story about your situation…
You might tell a story about your transformation…
You might tell a story about your values…
But if you're not tying that to your audience, it becomes a cool-story-bro situation.
It becomes a “that's nice” situation.

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MEET MICHELLE

Hey there, I'm Michelle Knight and I an online branding and marketing consultant for female entrepreneurs.

I believe in the power of storytelling and using that superpower to brand and market yourself online...oh and to set yourself free.

I'm obsessed with living a life of freedom, so much so, that my family and I now travel full-time while running my business from the road.

This blog serves as a home base for all things branding, marketing, content creation and more.