5 Tips to Increase Your Website Conversions
5 Tips to Increase Your Website Conversions
BY MICHELLE KNIGHT
The truth is websites are completely underrated. There has been a movement in the past couple of years from mentors and coaches saying that websites aren’t necessary when building a business.
I call BS on that one and here is why.
From a personal standpoint, I attract over 10,000 visitors to my website every month using Google and Pinterest.
In 2019 every private coaching client I signed (a minimum $5,000 investment) came from a simple Google search.
Today, I’m making sales every week from people who find me on Google and Pinterest.
Without my website, none of that would be possible.
However, I get it! When I started my business I had zero traffic and therefore started to believe the lie that a website was pointless.
I’m glad I didn’t fall for that though and instead dedicated my time to not only driving more organic traffic to my website but also optimizing my website for conversions.
If you’re looking for ways to increase traffic to your website, check out this post here.
So, now that we understand how freaking cool websites are, let’s talk about how to optimize them. But, before we dive into these conversions let’s make sure we’re both on the same page.
I’m not promoting you spending the next 6 months trying to build your website, or playing with your website. This is not the answer.
What you want to do is build your brand foundations, you can learn more about that in my Build a Better Brand Masterclass, and then create a simple website to start driving traffic to. You can always improve your website as more and more people find it.
So read through this post and if you don’t have a website bookmark it and start with my Build a Better Brand Masterclass and if you have a website then let’s get to work.
Website Conversion Tip #1
GRAB THEIR ATTENTION IMMEDIATELY
The average person will make a decision if your website is right for them in 15 seconds. Yes, that is the average time someone will spend on your website, so grabbing their attention and the first impression is crucial.
I look at this like the subject line of an email you want your audience to open or the photo on Instagram that you want your audience to see so they read your post.
This same approach applies to your website. My secret sauce for this is Emotional Branding.
I’ve been teaching the idea of Emotional Branding for years and it’s one of the most powerful pieces you can have in your branding, but more importantly in any situation where you want your audience to stop what they're doing and take action, or in this case explore your website.
Let’s assume for a moment we are talking about your homepage, since this is where most people from Google will land. The easiest way to see how your website is performing is to explore it yourself.
Head to your website, as a viewer, and write down that you see. What do the images say to you, what is the first language you see, are you excited, stressed, happy, comforted, etc when you first get there? You can also ask two or three of your friends or family to tell you what they see and feel when landing on your site as well.
When you get this information ask yourself, “Is this on-brand for me? Is this correct based on the limited time they spent on my website?”
You’ll start to notice that the more emotionally-charged your images and words are the more likely people will be to stick around.
Pictures of people work really well in this scenario, strong language or a mission at the top and pointing out the problem your audience is facing are great ways to get started.
Website Conversion Tip #2
CLEARLY STATE THE PURPOSE OF YOUR BRAND
Speaking of the first 15 seconds and the top of your website, the second thing you want to clearly state is the purpose of your brand. This will drastically help you improve website conversions because it gives people the opportunity to say, “Yes, this person is for me or no, I’m not feeling it!”
Despite what people say you actually want the wrong people for your brand to peace out. Why would you want someone who isn’t in alignment with your brand, not your ideal client and likely never going to buy from you hanging out? You don’t.
Having this clear brand statement at the top allows you to state what you do, who you serve, what problem they are facing and how your service or product helps them solve that problem.
For instance, my website says, “As a personal branding consultant, I teach female entrepreneurs who struggle with building a revenue-generating business, how to brand and market their mission and message online to make more money and impact.”
Right away you know what I do, who I serve, what they struggle with and what I help them accomplish. This is important because as a branding consultant I don’t do the physical branding work for you. So when people land on my website I want to make that clear that I’m not a designer. If they know right away there isn’t confusion or false expectations on how I can support them.
Website Conversion Tip #3
HAVE A CLEAR CALL TO ACTION
If someone is on your website, what do you want them to do? It’s a really important question that we don’t often think about.
Typically there are two options:
Option 1 - Buy your product or service
Option 2 - Join your email list (the inner circle)
This last option is important because if you don’t have this call to action you might miss out on a potential sale.
Let’s say I visit your website and I love it but I’m not in the market for your services. Of course, that doesn’t mean I’ll never be in need of your services, but if I have no way to stay in contact with you or learn more about you the odds of me remembering you are slim.
This is why we should always, I repeat always, have an email opt-in. You can learn more about building an email list here.
I prefer to have one core lead magnet that someone can receive in exchange for their email address. When you have one clear call to action it’s easier for people to say yes or no. For instance, my Personal Brand Roadmap is my only call to action on my home page and since making that change we’ve seen an increase in lead magnet conversions of over 60%.
The same is important for your blog as well, always have a lead magnet available on every single one of your blog posts so if someone finds you on Pinterest they can join your inner circle.
Website Conversion Tip #4
TELL A GREAT STORY
This is my specialty and the core foundation of my business. Storytelling is so important, but so many people reserve it for social media and email marketing and completely miss the mark on their website.
Up until this point we’ve talked a lot about your homepage, but there is another important page on your website that gets the majority of your traffic and that’s your ‘About Me’ page.
Your ‘About Me’ page is typically the second most viewed page on your website and rightfully so, people want to know what you’re about, they want to know your story. This is essential because what they are ultimately saying is, “Can I trust this person?”
Your ‘About Me’ page should, in fact, be about you. I know there is a lot of misinformation about what to include on this page and people often say it should only be about your audience, but I disagree.
If I’m going to your ‘About Me’ page then I want to learn about you. If you don’t tell me about you then I’m going to lose interest. So your page should include a clear brand story, as well as more information about you, what led you to where you are today, why you do what you do and who you serve.
By following this framework you’re more likely to convert readers and visitors into community members and paying clients. I know from experience that people have signed up for my programs because of what they read on my ‘About Me’ page.
For your page to perform and increase conversions you have to know your story. This is one of the core pillars of my program You! Branded, in fact, it’s the first module.
You! Branded helps women identify the different chapters of their book, aka ‘About Me’ page. It’s about introducing people to you, sharing your journey and building authority and trust and finally bringing it home to share how you can support them.
There is a fine art in writing your story while also keeping your audience engaged and inviting them in. I’ve got an entire blog on writing your ‘About Me’ page which you can check out here.
Website Conversion Tip #5
SEND A COHESIVE MESSAGE
And finally, let’s talk about a cohesive message for your website. This is where your branding work really gets to shine, and no I don’t mean your logo.
What I mean by your branding work is how consistent are your images, your brand emotions and your overall messaging? Break this consistency and you’ll break the trust of your website viewer.
If I land on your homepage and discover you are a Relationship Coach for women healing from a toxic relationship and I’m intrigued. So then, I hop over to your blog and your blogs are about building your email list, there is a disconnect and now I’m confused and the trust is broken.
You want to make sure that everything you’re sharing on your website follows the theme of your brand and speaks to a very specific person. One of the pieces to a strong brand is messaging and I believe in building core brand messages for your brand as a whole so you can share those messages everywhere, including your website and always be on-brand.
If your message on your homepage is different from your message on your About Me and your blog it’s going to be hard for me to understand what exactly you do and how you can help me.
An example would be that you don’t do any core messaging work and you start building your website. You sit down and write your homepage. Then the next day you write your story. Then an individual sales page. If you piece these together they don’t flow and feel like three separate standalone pages.
The reason we want things to flow is that we don’t just want to keep people engaged for 15 seconds as we talked about in tip one, but we also want to keep them on your website for an extended period of time.
Those visitors are more likely to convert.
CONCLUSION
I know that if you implement these five tips on your website and my top tips for increasing traffic you’re going to find that your website can be a valuable part of your business.
As I mentioned in the beginning and throughout this blog so much of your messaging, story, visuals, etc come from your branding work. If you want to dive deeper into building your personal brand, I have a free Personal Brand Roadmap that you can download here.
P.S. If you want to learn more about the importance of storytelling because I know it’s such a hot topic, and rightfully so, I’ve got a blog post on The Art of Storytelling in Business here.
WATCH THE TIPS AND MORE HERE.
- FREE GIFTS YOU'LL LOVE -
DISCOVER YOUR BRAND STORY IN UNDER 5 MINUTES
LEARN HOW TO WRITE AN ‘ABOUT ME’ PAGE THAT CONVERTS
MAP OUT 30 DAYS OF CONTENT IN UNDER AN HOUR